I received a text saying I'll be getting data. I thought how wonderful, but how? I'm on a basic cheap phone...terrible phone. So I called and got the Philippines, and struggled to have a conversation, but was told I can buy a phone for $25. The choices were a Coolpad...Read more
This is my last time for this complaint. If you do not get this phone online. I willgive this phone to our mayor and then maybe yoy can talk t o him instead of the machines.Im q man I ezpect. talk to a person not a goddam machine. This is your last warning The next...Read more
This phone sucks, it always freezes on me, it won't hang up calls when they're supposed to, it won't allow me to go online if i have to, both browsers are useless, no apps can be downloaded because of the space and to top it off, when I'm trying to answer calls,...Read more
Assurance Wireless - They gave my deceased telephone number to Sprint
My husbands number was 720 9893385& it was supposed to be discontinued, but it was sold to sprint, after I asked it to be discontinued.
Assurance Wireless - My phone will not stay charge they will not help you that's
For a few weeks now I have done everything they told me and it will not stay charged
Assurance Wireless - Disgusting. No one could fix it.
Called five times. On one call loud noise yelling and carrying on. The rep. Told me they were having a celebration Oct. 11, 2017. Still not fixed. Told to call back in 72 hours. Very disturbed. What are these people being paid for?
Assurance Wireless - Bad service brush you off.
My smart phone Zita I had so many. Over heat freeze and shut off. They have slot Zita phones they make them bad. Brush you off the customer service people over there.
I am reading reviews every one complain for disconnecting the service.its happen with my parents too,they can't afford to pay for cell. Had this service for years. But assurance not renewing they play with old people in need, Things change this year .. We apply few...Read more
poor service, defective devices, useless customer representatives and supervisors. I received a device and it was working for two months. after that it started giving me problems like not being able to connect to internet. after a while I was not able to get text...Read more
I didn't like
- Phone sent was a piece of garbage
Horrible decision for assuarance wireless / virgin mobile to illegally for multiple days to steal / shadily our ability to make emergency calls or Life threatening necessary text messages to family, work, loved ones...rape or violent protect ion calls for help etc. I...Read more
Several calls later my service has not been corrected. The people in the call center have no idea how to fix my problem. All they do is read from the play book time and time again. There is no connection to other aspects of the company. There seems to be a separate...Read more
Funny how ASSurance Wireless has all the time in the world to post platitudes on their Farcebook & Twitler pages about every natural and man-made disaster from Puerto Rico to Las Vegas, but no time at all to communicate with their own customers about the disaster THEY...Read more
My phone started glitching out so I ordered another one, and sent the original back in an envelope which they provided me. A month later they still haven't activated the new phone, and every time I call I get a new story. I was told they were waiting to receive the...Read more
I'm almost 70 years old and I've been without a phone for over two months now because of Assurance Wireless. Assurance Wireless has had my information for over two months and I don't know what is the hold up. I can't call my doctors and they can't get in touch with me....Read more
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