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Assurance Wireless - My phone broke!

Where is your list of phones I can use with your program?
#1480884
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Assurance Wireless - One week after I received my replacement phone it doesn't work.

I charged phone for two days it doesn't work. I don't have a phone to use. My name is Joyce Tolbert 251-716-1666What must I do. I can't call you.
#1480236
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Assurance Wireless - UL40 phone issues

Phone overheats then asks for Google account placed several times and it won't retrieve information. Called car support placed on hold 54 minutes never resolved issue now without service.phone checks for updates but no information. Csr support asked same questions over and over again can't understand what individual days xfers call to other representative who won't stay on phone until service reconnect or redponds
1.0
Details
Advertised vs Delivered
Customer service
Product or Service Quality
Warranty
I didn't like
  • Phone is unusable and defective
#1479289
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20 mins ago, , i am going to sue u
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#1479016
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Assurance Wireless in New Castle, Delaware - Battery does not work

when l charge my phone it does not work so l think it the battery.
5.0
Details
Coverage Area
Product or Service Quality
Reliability
Style and Design
Value for money
I liked
  • It good
  • Willingness to replace the phone
#1478967
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I have been with Assurance wireless for 2 months now & I am on my third replacement phone. All 3 phones keep doing the same thing & I can't use them. I believe that assurance wireless should give a different type of phone besides the silver UI40 ANS phone. Some people...
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Anonymous
Gram

I'm on my 2nd phone in 8 days...yes...I just signed up last week...worst phone ever!!!! The replacement I received is just as bad..if not worse...they did a total factory rese...

4.0
#1478434
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Assurance Wireless - ANS UL40 Is A Piece Of Junk!

This phone shut itself off and could not be revived until a master reboot. Still not working right. Flashing app screens, terrible voice mails recordings, an inability to call out are just some of the symptoms. No help from Virgin customer service. No reliable replacement is offered, just the same phone! Upgrade to something reliable is $99 for a refurbished MOTO phone! Do not contract with this company!
1.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I liked
  • Its free service
I didn't like
  • Phone sent was a piece of garbage
#1477235
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Assurance Wireless - Never used

I need an application for a tenant of mine
#1477186
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Assurance Wireless - Need to talk to someone

I need to talk to a live person ASAP
#1477039
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Back in Dec of 2018 Assurance sends me a letter stating that my state is in their re-verification database meaning that I will need to mail in the required documents by Jan 26 of 2019 to keep my Lifeline service. I complied and sent in the required documents in their...
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1.8
I didn't like
  • Customer service
#1476717
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