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Other Product Review

I cant cant get face book off my phone
2.5
Details
Billing Practices
Diversity of Products or Services
Product or Service Quality
Website
#670208
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Other Product Review

Assurance wireless in orange county , is so unprofessional and a lying phone company
1.0
Details
Customer service
Diversity of Products or Services
Website
#661429
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I've contacted assurance wireless & virginmobile in regard to this & each time I'm given a different reason. First they stated I didn't recertify (I sent them the annual recertification link along with my information so they could see for themselves, where it...
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Anonymous
Anonymous

Same thing is happening to me!

Holley, New York
I didn't like
  • Lies and no service
  • Recertify harrasment
  • Not resolving my problem
#652275
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Assurance Wireless Phone Service Review

I had assurance wireless before and they had done me rite and i had just reapplied for their service. And i know that they will do.me rite again. So wats with all these bad complaints bout them. I have to say if i was them to not give no.one a free phone and mino people that complain bad things bout them so i really. Advise u guys try again and see how it goes
5.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Style and Design
Warranty
#650030
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Assurance Wireless Phone Service Review

Since april11 2015, to present date june 9 , has been seeking a refund of 175 for a T mobile phone. I cant understand how they function. Honestly the worst in terms of customers service
1.0
Details
Billing Practices
Customer service
#648304
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Assurance Wireless - WORST service to DSHS clients
They're liars, trying to do whatever they can to deny free minute plan to low income people. I faxed applications 3 times to them, mailed them 1 hard copy. Every time I checked on the application status, they always said they never received it. So I threatened them...
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Anonymous
JOHNNA SHEEDY

I was given an paper form Assurance Wireless Application by an Social Worker at DSHS Office. I took it home, completed the form and followed all directions as instructed to th...

Anonymous
ChristopherLopez29

Blah blah blah what do you expect for a free phone don't have to pay a monthly fee. You will experience all kinds of people who don't know what they are doing giving you the r...

1.0
#642501
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Two weeks ago I started getting calls from Assurance encouraging me to recertify. I am certified until 10/20/15, and told them I would recertify when it was time and to please stop calling me. It stopped until today. Now when I make a call I get a message 'we will...
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3.0
I didn't like
  • Recertify harrasment
#641555
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Hi i just got off the phone with these numskulls. I Qualified for California services. But they try to give me a Oregon area code. So i would only get 500 mins a month. With California services i would of gotten unlimited... But that not all folks.. I get the phone...
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#640823
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Assurance Wireless Phone Service Review

This company is so backwards. They drew out application process to one year, then made me apply 4X still no phone. Customer service doesn't help at all, they just give me the run around. This is completely unacceptable one year later, im still waiting for them to get things straightened out. Terrible company! Im going to take my service elsewhere. This has been ridiculous!
1.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Warranty
West Pasco, Washington
#639890
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I HAVE BEEN TRYING TO GET MY WIFES PHONE ACTIVATED FOR 39 DAYS NOW. I HAVE SPOKEN TO 14 PEOPLE, HEARD THE SAME PUPPET IN A CAN RESPONSE, LIED TO MORE TIMES THAN I CARE TO SAY. THE PROGRAM THAT I APPLIED FOR WAS IN RESPONSE TO THE "GET PEOPLE BACK TO WORK" PROGRAM...
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#637940
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