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I have assurance wireless goverment phone with 250 minutes free air time. I can manage my free air time not to pay 5 minutes for extra 250 minutes. For last three months, assurance wireless is sending me junk voice mails, for setting up my voice mail box. Even when I...
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#500796
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My friend has severe angina and health problems and fully qualifies for a phone, and has followed every request to the letter. She faxed the application form the KY benefit office March 6. Today, June 19, they are giving her the run around. She asked for a number to...
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Huntingburg, Indiana
#499779
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81 days and counting, 54 messages, 7 applications, 19 people and Virgin Wireless and Assurance Wireless are still playing games with me and my life. I am alone, destitute and desperate for a lifeline and I hope each and every person who has put one obstacle after...
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Anonymous
Anonymous

Also to reitierate this. They pretend to work, act like they are doing something and they don't even know what planet theyare on. I am still waiting one month for a part for t...

Anonymous
Anonymous

I can totally relate to how you feel. Especially with these incomepetent, ***, dizzy headed turds who they use as overseas operators who pretend to not hear you, understand en...

Hawthorne, New Jersey
#499201
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Assurance SUCKS. They are all LIARS. Applied since 4/15/2014. I have been waiting for 2 month. I sent them application for 4 times!!!!!! Customer service in Philippine site; They can't recognize each other; They can't transfer to those whom I talked before; Whenever...
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Anonymous
fifty50

I faxed mine to that same alternate fax and they keep trying to say that number doesn't exist. I have a confirmation that says the pages were faxed and received. I got the fre...

#497270
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I have been TRYING to get my brother that is in a nursing home a phone for five months now. The application asks if this is the address that the billing will be going to? I marked no and gave my ladders since I will be taking care of his bills for him. So what...
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Anonymous
Anonymous

they don't even speak Bad English

Anonymous
Wantstohelp

Safelink Wireless apply for that service for Lifeline and forget about Assurance Wireless

#493942
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Assurance Wireless in Pittsburgh, Pennsylvania - Service suddenly terminated.

I had assurance wireless service for nearly two years when my service was suddenly terminated. The phone I had stopped working a week before and I had to spend $40 on a new phone and got it hooked up. Maybe this had something to do with it. I called them and they said my address wasn't "government verified". I looked at the coorespondence I had with them and it was for an old address I hadn't lived in for over a year but one digit was wrong. I guess at the old adddress the mailman knew me and delivered it. I attempted to explain this and that I hadn't receive anything from them lately. I don't know if I changed my address when I moved or recertified. I can't remember. So, they terminated my service and said I would apply again even though the wrong address was their own fault. This was after I spent $40 that I didnt have on a new phone.
#491423
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I have a few hundred minutes but no calls go through except calls to CUSTOMER Service. They go through right away. I went to Rochester NY. For the entire trip of 8 hours in the city, I had 5 calls out of maybe 25 calls I tried to make go through. the calls all had dead...
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#483307
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This company is engaged in an obvious bait and switch scam and they really enjoy tormenting poor people. I have submitted four applications and each time they have denied receiving them by email. Upon submission of the last application, they informed me that they...
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Anonymous
Gwen

I will sign on to the Federal Tradr Comm

#480917
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I have an SSI income and was denied Assurance Lifeline service because Assurance states "I do not qualify for service" Based on the law SSI recipients automatically qualify. Assurance continues to be dishonest as I continue to have no phone service at all. This is...
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Anonymous
Anoymous

Mistake For Signing Assurance.I Have Should Research.Yeah Its A Shame Still In Buisness.What You See On T.v.Its Fraud.Return My Phone ASAP :Public Be Informed About This Compa...

#480844
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I applied for assurance wireless in 2011 hence the application process was difficult but it is a free phone so i didn't want to make waves..however for the 2013 application after 3 months of not recieving a deny or acceptance letter i did call and emailed several times...
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East Amwell Township, New Jersey
#480571
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