Yes when I talk to them I got absolutely nowhere they thought that the ANS ul40 was a great phone and they didn't know what I was talking about.they give you a phone that is absolutely the worst useless unreliable cell phone in the world and then you have to buy one from their website if it dosent work,well the problem is they sent you something that is not going to work out,unreliable you can't charge the batteries and if it works when they send it to you, it won't work for long so you forced to buy an overpriced phone from them if that isn't a dirty trick I don't know what is.

Product or Service Mentioned: Assurance Wireless Replacement.

Reason of review: Poor customer service.

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Agreed. Their answer is always factory reset then they send another phone.

Then that one has problems.

I can't buy a phone. I have no idea why the government is letting a company based in India run their government program.


I agree. I have had the same issue with the same model phone.

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