(14 of 868 reviews match)
Latest review first
Assurance Wireless in Phoenix, Arizona - New phone is complicated for senior
I have heard many senior have received the new safe link assurance phone and they are hard to activate and have no battery to take out when the phone need to be reboost, they are having trouble with their phone and I as well. All the app and other message that keep popping up keep slowing the process to use the phone properly and make it confusing to get back to the main screen, we need a less more complicated phone like the old one and not the new one they senting now help us to get back to the basic phone one that we, the senior know how to work. thank you a assurance customer .
- That the phone was free
- Are mostly nice
Assurance Wireless in Phoenix, Arizona - Still no working phone
Im disabled and have no working phone and it dont look like there going to fix it and cant get another for 2 months ! assurance wireless is terrible
Assurance Wireless in Phoenix, Arizona - Where is my replacement phone ??
my phone stopped working I paid shipping and handling $5 it was expedited and still hasn't arrived yet …..where is it ? 973 897-5035? Dr. Peter Simmons 128 Ward St room #532 Paterson NJ 07505
Yes when I talk to them I got absolutely nowhere they thought that the ANS ul40 was a great phone and they didn't know what I was talking about.they give you a phone that is absolutely the worst useless unreliable cell phone in the world and then you have to buy one...Read more
This phone comes LOADED, and I am not joking, LOADED with adware. Once you finally get all that garbage off of your phone and cleaned up, guess what? EVERY TIME the phone updates, the INSTALLED UNCHANGEABLE Updater will download games, garbage to your phones. Often YOU...Read more
Their ANS phones which is the only type they are currently offering will only work for a couple days before they stop working. It appears to be a scam to force you to buy a phone from them. Customer service does not respond when emailed and if you go on the phone, you...Read more
Ported my number to this extremely bad company. They indicated on line I would get 2 gigs of free data, then in the letter they said 1gig, then when I activated the phone they said I had to pay for data. I told them that wasn't acceptable since the State of Texas told...Read more
I had been an Assurance free cell phone recipient for some time. my PIN was 292918. my cell was lost and you sent me a replacement which was a newer model than the one i'd been using for some time. (my program included 250 free minutes each month, as long as i made...Read more
Assurance Wireless in Phoenix, Arizona - Need my account number
No one answered my call an what I need is not on the automated system
I qualify for Lifeline free phone service because I'm physically & medically disabled and unable to work. The Lifeline service is a godsend... WHEN IT WORKS. After having my Lifeline service and phone number transfer FUBARed by Safelink in California, I chose Assurance...Read more
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