Product: Assurance Wireless Cell Phone Replacement Clear all filters (0 of 75 reviews match)
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My phone won't get passed the assurance wireless

Its been 2 weeks that my phone dosent work i need another one please
4.4
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Assurance Wireless Cell Phone Replacement
#1405875
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hi im robin anders I have had my assurance wireless phone foe five years now its dying on me can I get a free replacement phone I cant charge it anymore it is dropping calls and the signal I cant use the internet anymore it is starting to drive me batty I have to...
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5.0
Product
Assurance Wireless Cell Phone Replacement
I liked
  • I have enjoyed my phone and the service is great
#1397679
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There are several other free cell phone carriers that have much better programs. I requested a replacement phone recently for him & was told i would need to pay a $5 shipping fee, which was fine. However when it mosted to my acct., it was $6.35. Wgen i called to...
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Anonymous
Anonymous

Hi i'm having the same issues with now the THIRD replacement of this phone. This is my first smart phone and i cannot believe people would have them if they have to go through...

1.3
Product
Assurance Wireless Cell Phone Replacement
#1395428
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After purchasing a top up card to load money onto my account, I was denied the offer to purchase a new type of phone. According to the ad being prompted while on hold, a person could purchase a new phone using the funds placed on your account. When the time came to buy...
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1.1
Product
Assurance Wireless Cell Phone Replacement
I didn't like
  • How they mislabel their phone advertising
#1394028
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when it does charge it only stay charged for a min or two. I can't make calls or receive calls. when I first got it it was working fine then after about two weeks it would show it was charging then after a couple of min. it would shut off and nothing would happen.IT...
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Anonymous
Bonnie Kennedy

Having the same problem with this Assurance wireless Virgin mobile phone. It will not charge. I can not make nor receive calls. I gave this number out when looking for a job, ...

Product
Assurance Wireless Cell Phone Replacement
#1390168
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They keep giving me the same canned responses no matter how many times I ask! I've been with Assurance Wireless for several years. My phone has been having technical issues and I really need a new phone. It has been well over 2 years since I requested a replacement...
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1.0
Product
Assurance Wireless Cell Phone Replacement
I didn't like
  • Exploitation of the poor
  • Lies and no service
  • 5 dollar shipping and handling for free replacement
#1389154
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I had to get a replacement device because about a week after receiving my phone the microphone quit working. Customer service representative never told me I had to return the defective phone. About two weeks ago they texted me and said My service was gonna be suspended...
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1.0
Product
Assurance Wireless Cell Phone Replacement
#1388036
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Assurance Wireless - Unhappy

Received my replacement phone. When trying to activate I'm told technicians are working on the tower connection and I have to wait 48-72 hours to get my phone working. Something has to be better than that. My broken phone worked just fine in the same area. Get my phone working.
2.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Assurance Wireless Cell Phone Replacement
#1386281
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Assurance Wireless - Trying to reconnect my replacement phone

I did everything the recording said & the phone is not on. You can't get in touch with a real person just a recording.
Product
Assurance Wireless Cell Phone Replacement
#1384041
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I called Assurance Wireless and they said since I already got the replacement phone this May 2018 I am not up for a new replacement. Mind you my other phone broke down due to it's a *** phone and not anything that I did. I didnt not misuse or abuse the phone. Now they...
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Product
Assurance Wireless Cell Phone Replacement
#1380672
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