Product: Assurance Wireless Cell Phone Replacement Clear all filters (0 of 42 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Assurance Wireless - Lousy experience

You people suck! Wasted my time try to reestablish my service. {{redacted}} woman was incredibly stupid and made me repeat myself. Website is impossible to navigate. An apology would be right. Jeff Tso
Product
Assurance Wireless Cell Phone Replacement
#1415026
Reply to reviews
They ANS refurbished phones that assurance claims is the only phone available for their customers is so outdated unreliable and useless that even in a third world country they would not be appreciated and we are not in a third world country.I don't know how they can...
Read more
Anonymous
Elizabeth

My UMX cell phone wasn't working. Assurance wireless sent me the ANS cell phone as a replacement. The phone hasn't worked since day one. Besides other things not working on th...

Anonymous
Pamela

I'm glad it's not only me. The thing never seems to keep a charge unless it's on the charger! And it heats up like it's about to catch on fire.

1.5
Product
Assurance Wireless Cell Phone Replacement
#1409415
Reply to reviews
Show

My phone won't get passed the assurance wireless

Its been 2 weeks that my phone dosent work i need another one please
4.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Assurance Wireless Cell Phone Replacement
#1405875
Reply to reviews
hi im robin anders I have had my assurance wireless phone foe five years now its dying on me can I get a free replacement phone I cant charge it anymore it is dropping calls and the signal I cant use the internet anymore it is starting to drive me batty I have to...
Read more
5.0
Product
Assurance Wireless Cell Phone Replacement
I liked
  • I have enjoyed my phone and the service is great
#1397679
Reply to reviews
There are several other free cell phone carriers that have much better programs. I requested a replacement phone recently for him & was told i would need to pay a $5 shipping fee, which was fine. However when it mosted to my acct., it was $6.35. Wgen i called to...
Read more
1.3
Product
Assurance Wireless Cell Phone Replacement
#1395428
Reply to reviews
After purchasing a top up card to load money onto my account, I was denied the offer to purchase a new type of phone. According to the ad being prompted while on hold, a person could purchase a new phone using the funds placed on your account. When the time came to buy...
Read more
1.1
Product
Assurance Wireless Cell Phone Replacement
I didn't like
  • How they mislabel their phone advertising
#1394028
Reply to reviews
when it does charge it only stay charged for a min or two. I can't make calls or receive calls. when I first got it it was working fine then after about two weeks it would show it was charging then after a couple of min. it would shut off and nothing would happen.IT...
Read more
Product
Assurance Wireless Cell Phone Replacement
#1390168
Reply to reviews
I had to get a replacement device because about a week after receiving my phone the microphone quit working. Customer service representative never told me I had to return the defective phone. About two weeks ago they texted me and said My service was gonna be suspended...
Read more
1.0
Product
Assurance Wireless Cell Phone Replacement
#1388036
Reply to reviews
Show

Assurance Wireless - Unhappy

Received my replacement phone. When trying to activate I'm told technicians are working on the tower connection and I have to wait 48-72 hours to get my phone working. Something has to be better than that. My broken phone worked just fine in the same area. Get my phone working.
2.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Assurance Wireless Cell Phone Replacement
#1386281
Reply to reviews
Show

Assurance Wireless - Trying to reconnect my replacement phone

I did everything the recording said & the phone is not on. You can't get in touch with a real person just a recording.
Product
Assurance Wireless Cell Phone Replacement
#1384041
Reply to reviews