Product: Assurance Wireless Cell Phone Upgrade Clear all filters (0 of 4 reviews match)
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Assurance Wireless - Phone will not work

having problems with my new android phone...will not come on. i called this morning but office closed what are yall hours? Sad
Product
Assurance Wireless Cell Phone Upgrade
#1494247
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Assurance Wireless - Upgrade my phone

yes keeps getting do this do that would like to speak to some 1 live
4.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Assurance Wireless Cell Phone Upgrade
#1468621
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Assurance Wireless - New phone is complicated for senior

I have heard many senior have received the new safe link assurance phone and they are hard to activate and have no battery to take out when the phone need to be reboost, they are having trouble with their phone and I as well. All the app and other message that keep popping up keep slowing the process to use the phone properly and make it confusing to get back to the main screen, we need a less more complicated phone like the old one and not the new one they senting now help us to get back to the basic phone one that we, the senior know how to work. thank you a assurance customer .
3.0
Details
Price Affordability
Product or Service Quality
Reliability
Style and Design
Product
Assurance Wireless Cell Phone Upgrade
I liked
  • That the phone was free
  • Are mostly nice
#1444204
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I'm trying to transfer my old cellphone service to my Android phone. When called I got a run-around and an agent insisting on seeing inside my computer. I reluctantly let him: It had "attempted hacks" on it, but none had gone through! I was never asked about my...
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Peter Me !
Peter Me !

A little - reviewer sounds a little bit "sketchy" here. Hmm.

1.0
Product
Assurance Wireless Cell Phone Upgrade
I liked
  • Free
I didn't like
  • Customer service lies
  • Not resolving my problem
  • Inability to properly troubleshoot technical issues
#1298078
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