Product: Assurance Wireless Customer Care Clear all filters (0 of 95 reviews match)
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I received a phone through assurance wireless through the life line program it was lost and unused for months I just found it and have been on phone for hours trying to get it reconnected with customer service I have waited on phone multiple times to be hung up on 3...
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Anonymous
Ginger Magana

I HAVE BEEN TRYING FOR FIVE DAYS TO GET MY REPLACEMENT PHONE ACTIVATED help

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Assurance Wireless Customer Care
#1333664
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NO one knows what they are doing. How they are in business is beyond me. Constantly saying, did not receive, form not complete, online signature no good, must resend application, add forms that have nothing to do with my situation, get different answers from everyone...
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Assurance Wireless Customer Care
#1331254
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Assurance Wireless - Thanks for helping me out

I found my phone and the representative helped me out
Product
Assurance Wireless Customer Care
#1306623
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i filled the application online.in Feb 2018...waited several weeks and got another application saying I needed to prove income...I did that and never heard anything..i have sent 4 emails with no replys ever I have called several times no response...when I check the...
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2.3
Product
Assurance Wireless Customer Care
I liked
  • Add
#1287882
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Since Sunday June 17, 2018, I could not use my phone. I contacted Assurance wireless on Facebook and wrote them an email on June 20, 2018, but I haven't heard back from them yet and on FB they could not assist me. So I had to reset my phone back to the original factory...
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Assurance Wireless Customer Care
#1285999
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I want to DUMP Assuarnace and get another provider, but there is no way to do that, even the street vendors for Assurance cannot offer any help. Lousy company. Now I am attempting to text Assurance and I am being told I must submit at least 100 words of the text can not be sent. What is with this company. I warn everyone, DO NOT USE ASSURANCE WIRELESS...
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1.0
Product
Assurance Wireless Customer Care
I didn't like
  • Customer service is non existant
#1272662
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Assurance Wireless - New phone replacement

Gave me information about where I can get a new phone but I call and get told their not aware of the problem and I'm going to lose my service
Product
Assurance Wireless Customer Care
#1270002
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No one at Assurance Wireless was willing to help me learn how to activate it & use it. I can't find a ANS guide on the Assurance Wireless website or anywhere online. It's very frustrating that Assurance Wireless won't help customers when they need help. I've been...
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Anonymous
Anonymous

Person may not have the funds to buy a phone and regular wireless service.

Anonymous
Anonymous

Just a buy a regulsr phone that younwill have to pay monthly vor problem solved you ppl want anfree phone service and yet you still complain

1.0
Product
Assurance Wireless Customer Care
I didn't like
  • Cust serv needs 2 b better or b remove as lifeline providers
#1265560
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It has been a month now since I sent in my application with a copy of my taxes. They told me they have not received it. I mailed it in the envelope they had supplied. Now my households personal info is lost. This company is horrible. I could barely understand the woman...
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1.2
Product
Assurance Wireless Customer Care
#1264408
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Assurance Wireless - Not. In or front my store anymore2018

Rude. Workers sacramento. Not. In at. My. Store. Blocking. People going into store entrance. Your ohone. Rude advertisers no one wants rude
Product
Assurance Wireless Customer Care
#1262438
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