Product: Assurance Wireless Customer Care Clear all filters (0 of 60 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Assurance Wireless - Disconected

After lenghty deatails for instruction...hung up...
Product
Assurance Wireless Customer Care
#1353037
Reply to reviews
Show

Assurance Wireless - Thanks for helping me out

I found my phone and the representative helped me out
Product
Assurance Wireless Customer Care
#1306623
Reply to reviews
No one at Assurance Wireless was willing to help me learn how to activate it & use it. I can't find a ANS guide on the Assurance Wireless website or anywhere online. It's very frustrating that Assurance Wireless won't help customers when they need help. I've been...
Read more
Anonymous
Anonymous

Person may not have the funds to buy a phone and regular wireless service.

Anonymous
Anonymous

Just a buy a regulsr phone that younwill have to pay monthly vor problem solved you ppl want anfree phone service and yet you still complain

1.0
Product
Assurance Wireless Customer Care
I didn't like
  • Cust serv needs 2 b better or b remove as lifeline providers
#1265560
Reply to reviews
It has been a month now since I sent in my application with a copy of my taxes. They told me they have not received it. I mailed it in the envelope they had supplied. Now my households personal info is lost. This company is horrible. I could barely understand the woman...
Read more
1.2
Product
Assurance Wireless Customer Care
#1264408
Reply to reviews
Show

Assurance Wireless - Not. In or front my store anymore2018

Rude. Workers sacramento. Not. In at. My. Store. Blocking. People going into store entrance. Your ohone. Rude advertisers no one wants rude
Product
Assurance Wireless Customer Care
#1262438
Reply to reviews
this is the most unqualified customer service I have ever experienced it was one lie after lie after not knowing what the heck they were doing even the supervisors. Never did get to speak to a manager they said the managers don't exist for real that was what I was told...
Read more
Product
Assurance Wireless Customer Care
#1262010
Reply to reviews
Show

Assurance Wireless - Customer service rep. resolved problem quickly.

he was very polite. and efficent.
Product
Assurance Wireless Customer Care
#1248221
Reply to reviews
Show

Assurance Wireless - Supervisor Jonathan SUCKS

This guy made me feel like a complete piece of *** for being homeless. And he was yelling and being rude to me and other customers. He yanked my information out of my hand among other things. He works at the social services office in ants Ana a 2020 w walnut at Santa Ana ca 92703
Product
Assurance Wireless Customer Care
#1247012
Reply to reviews
This company fails to send out your resubmission form to keep your eligibility going then they cut you off without notice they have awful customer service that refuses to help but instead tells you what you should have done without knowing in the first place I just...
Read more
1.0
Product
Assurance Wireless Customer Care
#1241936
Reply to reviews
We started w/Assurance way back in 2011. My first phone was a TINY Kyocera smaller than a cigarette box (still works). I can honestly say we were pretty satisfied w/their customer service, and they had a wide selection of phones (unlike today).Only got 250 free minutes...
Read more
Anonymous
Alice

Thank you for your comment about the CS, I was an agent with ASW a while ago and I too hated that they took the flip phones out!! None of us knows what management was thingkin...

2.9
Product
Assurance Wireless Customer Care
I liked
  • Value for the money
  • Coverage area
I didn't like
  • Bad phone choices
  • Poorly trained customer care
#1241039
Reply to reviews