Product: Assurance Wireless Customer Care Clear all filters (0 of 95 reviews match)
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Assurance Wireless - AS BAD AS COX

Only Cox is a worse provider. I agree with all the previous reviews. They straight out lie and when asked to back up their' policies', I get disconnected. I finally spoke to a supervisor. He conceded I was correct. The replacement phone was reviewed on this site ANS ul40. They are just out to make money. Hire pp w/out any education as far as I can deduce.
1.0
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Assurance Wireless Customer Care
#1447100
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Assurance Wireless - Replacement

Did not receive new phone. Wants to know why
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Assurance Wireless Customer Care
#1443010
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I am done with your POS refurbished phones. Your company has sent me 3 defective UL40 telephones and now the third one does not work. I cannot turn this POS phone on. It burns my face, ears, and hands. I cannot turn it on. I cannot receive or make phone calls. I...
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queenofmean
queenofmean

The replacement phone has gone out as well. It is doing a major overheating tantrum now. I cannot turn it on. I cannot receive phone calls. It will arbitrarily call anyone in ...

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Assurance Wireless Customer Care
#1417372
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Assurance Wireless - Real lousey service

bought a phone.did not receive it. Have receipt, order number, etc. women hang up like they dont want to deal with it. worst customer service in all my life. now out over 200.00 dollars. you suck big time. karma gonna get you if i dont first.
1.0
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Assurance Wireless Customer Care
I didn't like
  • Services and products not as promised and described
  • Customer service being more obstructive than helpful
#1414830
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Assurance Wireless - Lost my phone need a new one

Well after speaking to customer rep she did very good job assisting me thank you so much maggie
5.0
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Assurance Wireless Customer Care
#1414352
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Customer service is a true joke. I've been hung up twice already and I'm not a rude caller. I was on hold for almost 20 minutes and was hung up on less than 2 minutes after they finally answered. The first rep I spoke to was going to transfer me to technical support...
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Assurance Wireless Customer Care
#1409982
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Assurance Wireless - It works when it wants to work

It flashes on off the keys working when they want too
4.7
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Assurance Wireless Customer Care
#1409084
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Assurance Wireless - Need my account number

No one answered my call an what I need is not on the automated system
2.9
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Assurance Wireless Customer Care
#1402896
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Assurance Wireless - Bad been cut off 3 times,

am been trying to contact with customer service to claims the product, am they cut off. telling me something is wrong..
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Assurance Wireless Customer Care
#1400874
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Promised unlimited data text and. 500 mins plus all free only in california. Im in az Wtf she lied. Then customer service. Lied. Bla-bla how about you stop letting your reps lie. Im disabled not stupid.
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InternationalPlatypus
InternationalPlatypus

I've had my phone for a little while, I'm having a hard time getting it from the other people. I need number and I guess maybe ,well its active so we wont have to do that. Tha...

UttermostSriLankanElephant
UttermostSriLankanElephant

Also gave cash for upgrade..do I get that money back....lies all lies. Ruin it for the people who need the help. Please do a better check on your choice of people who represen...

1.5
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Assurance Wireless Customer Care
#1392445
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