Product: Assurance Wireless Mobile Phone Service Clear all filters (0 of 49 reviews match)
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Very frustrating!When they sent the text about the free data, I called and they said they would send me a free smart phone. Great!! The DATE phone I got is the worst!! But after alot of confusing information I have come to the conclusion that it is the ZTE phone (N817)...
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Anonymous
Janice Bullock

When I was doing my application it asked if somebody made over the amount of 6000 something dollars I said I made less and they think somebody lives in the house me I live by ...

2.9
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Assurance Wireless Mobile Phone Service
#1129884
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The choices were a Coolpad Avail or a Unimax 637c, and those are the only 2 phones that Assurance Wireless supports. I don't want to send my debit card info to the Philippines, so she told me I can buy them locally as long as it was Virgin mobile. Okay, so I googled...
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queenofmean
queenofmean

Typical response.

Anonymous
ANS phones kinda suck

My phone gets so hot, so fast, I fear it will start to fuse hydrogen soon... Coming from iphone8 to this 'cracker jacks toy' is staggering

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Assurance Wireless Mobile Phone Service
#1117819
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even though it is manifestly clear by the number of complaints nationwide by other Sprint customers using many other types of phones that the trouble can be pinpointed to their technicians who botched a recent "service update" (Virgin Mobile and Assurance Wireless...
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Assurance Wireless Mobile Phone Service
#1092425
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Since i got this phone..1. Could NOT set up and or use Voice mail.. 2. Countless complaints from those who try to call me.. Saying they get a recording saying my service is suspended ( when clearly it is Not..but may as well be ) 3. Over last 3.5 to 4 weeks.. After it...
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1.2
Product
Assurance Wireless Mobile Phone Service
#1082294
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Resolved
from assurance wireless..I transferred my number I had for years over to phone.their service was so bad i couldnt carry on a conversation in my home or anywhere so iI transferred my number back to another pnone service.But the problem was i had to argue with them for 2...
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Anonymous
Deborah Stanger

No customer service at all. Contacted them twice about my account, not one response. Last time I had to get the Public Utilities Commission involved to resolve the problem. Th...

1.0
Product
Assurance Wireless Mobile Phone Service
#1076698
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Any time I ever contacted anyone by calling 611 I got someone in the Phillipines or some Central American country....NOT an American person answering the phone doing customer service.They speak very rapidly and I cannot understand them even though they do speak English...
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1.2
Product
Assurance Wireless Mobile Phone Service
I liked
  • Ease of sign up
I didn't like
  • Phone sent was a piece of garbage
#1055570
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Assurance wireless is a fraud company getting names of people and personal info is a very private thing. And yet, if we want a free phone to use you go through one of the Goverment company that provides us with a cell phone. These companies have our private info it's...
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Anonymous
Mama bear6

Yep! I sent in proof and they just sent me a letter saying i didnt send documentation! I sure as heck did! And not to mention it says of you get snap no documents are even nee...

1.0
Product
Assurance Wireless Mobile Phone Service
#1052550
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Assurance Wireless - Cannot get any reception in my area

My phone just stopped taking and recieving calls and text messages and I called and they said that the towers where down in my area (biloxi) Mississippi
2.6
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Assurance Wireless Mobile Phone Service
#1040846
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Assurance Wireless Mobile Phone Service Review

Now trying to sign my sister up, change from Safelink, over a month and a half, "pending", NO reason given. Monday, it gets stopped, run around, they state she has computer access, can't swap phone for a year, her Safelink phone doesn't have internet, no contract. Monday, we go to another supplier, guaranteed 4 days to get it done. Assurance, no more.
5.0
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Assurance Wireless Mobile Phone Service
#1037592
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Assurance Wireless Mobile Phone Service Review

My assurance wireless phone was cut off after 2 days my new minutes had started why i have no phone now
5.0
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Assurance Wireless Mobile Phone Service
#1024953
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