Product: Assurance Wireless Mobile Phone Service Clear all filters (0 of 30 reviews match)
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These free phones are not worth the hassle. These phones jump around so much you'll be lucky to get back to your call in progress. Now they are throwing so many adds at you, you be lucky to find the home screen. So many problems that they offer another phone that does...
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Anonymous
John Demus

I get three to four phone calls a day from numbers that don't exist. I get a text and everytime I go to look at it, it jumps to an add. In the middle of dialing a number, it j...

1.0
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Assurance Wireless Mobile Phone Service
#1267503
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Assurance Wireless - No signal

I've lived in three different states and never got a signal anywhere I went. To even state this makes no sense. They know what their problems are, they just don't know how to fix them or simply refuse to. We know they are cheap phones, but they are worse than that. These phones are free, but not worth the hassle.
1.0
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Assurance Wireless Mobile Phone Service
#1263252
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Assurance Wireless - Not Good lately..

I tried to send one picture I kept getting a network error I eventually gave up this is a very simple task
3.7
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Assurance Wireless Mobile Phone Service
#1262160
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Assurance Wireless - Kept getting ads I couldn't block
In August 2017, I got an Assurance Wireless UMX phone and service. I was soon bombarded with apps being not only advertised on my screen (which I was unable to prevent. Even disabling the gallery app stopped working eventually, as did countless factory resets) but also...
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Anonymous
juan garcia

this is what they were trying to fix for me when they literally fried my phones circuitry and they actually had the nerve to tell me there would be a 50 dollar charge to ship ...

1.0
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Assurance Wireless Mobile Phone Service
#1248122
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YOU DON’T LEAD CUSTOMERS AND TAKE PICTURES OF THEIR PERSONAL ID AND FOOD STAMP CARD JUST SO YOU CA MAKE COMMISSION FROM TELEPHONE. THE TELEPHONE # HE GAVE ME WAS (941)539-2630 …. NEED ASSURANCE TO PUT FEATURE BACK ON TELEPHONE AND RESTORE SERVICE …. YOU CAN CONTACT...
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Assurance Wireless Mobile Phone Service
I didn't like
  • Being lied to
  • Lies and no service
#1219385
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Assurance Wireless - Poor service

Cell tower was down for 14 days. Assurance wireless gave me nothing but the runaround. Very poor customer service. I was getting ready to report them to the California public utilities commission and the BBB.
2.6
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Assurance Wireless Mobile Phone Service
#1199157
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the phone service sucks.my phone doesn't even work. It operates slow and it saying something about a sim card doesn't work. I know that its a free phone but its not even worth being free if it doesn't work right. 1st it got stolen then it got replaced now I have to get...
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2.7
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Assurance Wireless Mobile Phone Service
I liked
  • I like that it has 350 minutes
#1193576
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This is the WORST possible phone anyone could have!My flip phone from 2007 worked better than this! It is truly pathetic, all the issues that not only myself, but others have had with this phone and service I’ve had to go through! It is beyond frustrating! This phone...
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1.3
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Assurance Wireless Mobile Phone Service
#1182812
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Assurance Wireless - Insurance wireless phone

Phone heats up service is bad bad bad report. Are bad techs are bad and they told me can't have another phone land line so every time I call can't help me I have called 10 timetimes past week
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Assurance Wireless Mobile Phone Service
#1168437
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This is the all time worst phone I've ever had.I'm stuck as I'm sick with chronic Lyme Disease and on SSDI. When calls come in it takes 40 seconds for the call to show on the screen! By then, the call is gone. The device is ultra slow with little capacity to load...
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1.0
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Assurance Wireless Mobile Phone Service
I didn't like
  • Overly scripted and inflexible to met actual needs
  • Failure to provide data
#1161371
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