Product: Assurance Wireless Mobile Phone Service Clear all filters (0 of 49 reviews match)
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Assurance Wireless - Horrible, incompetent service, tragic, expensive experience

Phone cut off, could not call anyone except Assurance. Finally, someone answered after numerous attempts, but no resolution of problem. Now I can't reach anybody, just automated service repeating the same information and charging me per minute.
1.0
Details
Reliability
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • There customer service sucks
  • Currant phone and the way i was treated
  • Poor customer service
#1484852
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Assurance Wireless - I'VE ONLY HAD MY PHONE FOR A MONTH AND IT'S DEFECTIVE.

ALL THE PHONE DOES WHEN I CUT IT ON IS SHOWS THE ASSURANCE WIRELESS SCREEN AND STAYS THERE. I CAN'T DO ANYTHING! I CSN'T MAKE CALLS,TEXT, NOTHING. I WAS TOLD THAT IT IS AN INTERNAL PROBLEM. PLEASE HELP ME; I REALLY NEED MY PHONE. MY NAME IS STEVEN HALL . MY WIRELESS NUMBER IS 302-344-3770. A REPRESENTATIVE CAME TO DOVER; DELAWARE AND ISSUED GOVERNMENT PHONES TO EVERYONE THAT QUALIFIED FOR ONE. I ACTUALLY LIKE THE PHONE. I WANT TO KEEP IT. EMPLOYERS CAN'T CONTACT ME; FAMILY AND FRIENDS CAN'T CONTACT ME; HELP!!!!
Product
Assurance Wireless Mobile Phone Service
#1483891
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Assurance Wireless - It cuts off and says no SIM card

It happened two weeks after i got it
Product
Assurance Wireless Mobile Phone Service
#1481992
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Assurance Wireless - Phone

My phone is broke and they would not help with a replacement phone i cant dail out it make calls i even review calls i have no back on the phone please help
5.0
Details
Exchange, Refund and Cancellation Policy
Product
Assurance Wireless Mobile Phone Service
#1465406
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After the initial skimming at the government level, instead of sending you a voucher which would allow you to choose your provider and obtain normal competitive quality product and service, your tax dollars in the form of an assistance benefit that you qualify for are...
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Anonymous
SD Dude

Have L50 Assurance phone that is garbage. Quit working on second day. Home screen is gone and all apps won't work. Everyone who has tried different free government phones say ...

Anonymous
Tuculo

U be glad with your ANS ul40 leecher. That phone is kick-ass.

1.0
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Service
#1447261
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My ANS UL40 by Assurance Wireless will not stop installing apps... Under investigation I found that the culprit is in none other than SystemUI.apk-- as anyone with slight technical and Android knowledge knows to be one of the most crucial, integral parts of the devices...
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Product
Assurance Wireless Mobile Phone Service
#1446159
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Assurance Wireless - *** Service

For no reason at all they said I was no longer eligible for theirsevice and cut my phone off for the 2nd time. No response from them either about another application to renew.
Product
Assurance Wireless Mobile Phone Service
#1439341
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Ported my number to this extremely bad company. They indicated on line I would get 2 gigs of free data, then in the letter they said 1gig, then when I activated the phone they said I had to pay for data. I told them that wasn't acceptable since the State of Texas told...
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1.3
Product
Assurance Wireless Mobile Phone Service
#1413173
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Assurance Wireless sent me the UL40 phone and it worked fine for a couple of months and the same problems I had with the ZTE appeared in my UL40 phone. The phone overheated, calls disconnected or while talking on the phone, the phone would put the call on hold and...
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Anonymous
Anonymous

I totally sympathise with you, Assurance wireless phones suck! They are total pieces of *** I am On my 5th phone in a 2 month time span. Every phone that I send back, I physic...

Anonymous
Fed up

Have new L50. Similar problems and it's pure *** Lost home screen and all data. Every screen says "android.process.media has stopped" "x close app". Close app and I get "SPRIN...

1.7
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Not enough space to add
#1409461
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Top Rated Products in Phone Services Category

I had been an Assurance free cell phone recipient for some time. my PIN was 292918. my cell was lost and you sent me a replacement which was a newer model than the one i'd been using for some time. (my program included 250 free minutes each month, as long as i made...
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3.6
Product
Assurance Wireless Mobile Phone Service
I liked
  • Some associates were helpful
  • Fast adding of minutes
#1407841
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