Product: Assurance Wireless Mobile Phone Service Clear all filters (25 of 25 reviews match)
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Assurance Wireless - Poor service

Cell tower was down for 14 days. Assurance wireless gave me nothing but the runaround. Very poor customer service. I was getting ready to report them to the California public utilities commission and the BBB.
2.6
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Product
Assurance Wireless Mobile Phone Service
#1199157
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the phone service sucks.my phone doesn't even work. It operates slow and it saying something about a sim card doesn't work. I know that its a free phone but its not even worth being free if it doesn't work right. 1st it got stolen then it got replaced now I have to get...
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2.7
Product
Assurance Wireless Mobile Phone Service
I liked
  • I like that it has 350 minutes
#1193576
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This is the WORST possible phone anyone could have!My flip phone from 2007 worked better than this! It is truly pathetic, all the issues that not only myself, but others have had with this phone and service I’ve had to go through! It is beyond frustrating! This phone...
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1.3
Product
Assurance Wireless Mobile Phone Service
#1182812
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Assurance Wireless - Insurance wireless phone

Phone heats up service is bad bad bad report. Are bad techs are bad and they told me can't have another phone land line so every time I call can't help me I have called 10 timetimes past week
Product
Assurance Wireless Mobile Phone Service
#1168437
Reply to reviews
This is the all time worst phone I've ever had.I'm stuck as I'm sick with chronic Lyme Disease and on SSDI. When calls come in it takes 40 seconds for the call to show on the screen! By then, the call is gone. The device is ultra slow with little capacity to load...
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1.0
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Overly scripted and inflexible to met actual needs
  • Failure to provide data
#1161371
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I am disabled I received the new android phone and it # was transferred 3 monthsago I do not and never did I have a voice mail service because the phones will only ring 4 times and go t voice mail always refused this opt now that I have this phone everyday or every...
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Anonymous
D. Harris

This is ludicrous.They are the worst telephone company on the planet.The government needs to stop sending the tax payers money to the Philippine's Call Center.Assurance receiv...

Product
Assurance Wireless Mobile Phone Service
#1137203
Reply to reviews
Very frustrating!When they sent the text about the free data, I called and they said they would send me a free smart phone. Great!! The DATE phone I got is the worst!! But after alot of confusing information I have come to the conclusion that it is the ZTE phone (N817)...
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Anonymous
Janice Bullock

When I was doing my application it asked if somebody made over the amount of 6000 something dollars I said I made less and they think somebody lives in the house me I live by ...

2.9
Product
Assurance Wireless Mobile Phone Service
#1129884
Reply to reviews
The choices were a Coolpad Avail or a Unimax 637c, and those are the only 2 phones that Assurance Wireless supports. I don't want to send my debit card info to the Philippines, so she told me I can buy them locally as long as it was Virgin mobile. Okay, so I googled...
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BustlingGreatWhiteShark866
BustlingGreatWhiteShark866

I just got my first smartphone and i hate it already….But i have good news.With assurance wireless, and ONLY Assurance Wireless,You can call up and connect any compatible virg...

Anonymous
Another pissed off use

Guess I'm not the on to get shafted by Assurance Wireless I have been with them about 3 months i have gone through 4 phones, they all have the exact same issues. Calling the 1...

Product
Assurance Wireless Mobile Phone Service
#1117819
Reply to reviews
even though it is manifestly clear by the number of complaints nationwide by other Sprint customers using many other types of phones that the trouble can be pinpointed to their technicians who botched a recent "service update" (Virgin Mobile and Assurance Wireless...
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Product
Assurance Wireless Mobile Phone Service
#1092425
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Since i got this phone..1. Could NOT set up and or use Voice mail.. 2. Countless complaints from those who try to call me.. Saying they get a recording saying my service is suspended ( when clearly it is Not..but may as well be ) 3. Over last 3.5 to 4 weeks.. After it...
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1.2
Product
Assurance Wireless Mobile Phone Service
#1082294
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