Manufacturer: Assurance Wireless Category: Phone Services Clear all filters (16 of 16 reviews match)
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Since i got this phone..1. Could NOT set up and or use Voice mail.. 2. Countless complaints from those who try to call me.. Saying they get a recording saying my service is suspended ( when clearly it is Not..but may as well be ) 3. Over last 3.5 to 4 weeks.. After it...
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1.2
Product
Assurance Wireless Mobile Phone Service
#1082294
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from assurance wireless..I transferred my number I had for years over to phone.their service was so bad i couldnt carry on a conversation in my home or anywhere so iI transferred my number back to another pnone service.But the problem was i had to argue with them for 2...
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1.0
Product
Assurance Wireless Mobile Phone Service
#1076698
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Any time I ever contacted anyone by calling 611 I got someone in the Phillipines or some Central American country....NOT an American person answering the phone doing customer service.They speak very rapidly and I cannot understand them even though they do speak English...
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1.2
Product
Assurance Wireless Mobile Phone Service
I liked
  • Ease of sign up
I didn't like
  • Phone sent was a piece of garbage
#1055570
Reply to reviews
Assurance wireless is a fraud company getting names of people and personal info is a very private thing. And yet, if we want a free phone to use you go through one of the Goverment company that provides us with a cell phone. These companies have our private info it's...
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Anonymous
Mama bear6

Yep! I sent in proof and they just sent me a letter saying i didnt send documentation! I sure as heck did! And not to mention it says of you get snap no documents are even nee...

1.0
Product
Assurance Wireless Mobile Phone Service
#1052550
Reply to reviews
This giv phone sucks so bad its nit even funny nomore.Cant talk to a human, I cant text or gwt incomming texts and my minutes were just replenished on the 13th of December. What should I di?Go back to QLink I guess!!!
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Miss Betsy
Miss Betsy

I use Access Wireless and am very happy with the service. I also used Assurance and liked their service but went to Access after hearing of them and was sent a Samsung Galaxy ...

1.0
Product
Assurance Wireless Mobile Phone Service
#979601
Reply to reviews
i have a coolpad phone from your company.the battery runs down in just a few hours,there too many preinstalled apps running when the phone is turned on with no appearant way of shutting them down. also i did not get enough minutes to last the month.my safelink phone i...
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1.8
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Lack of services
#948645
Reply to reviews
So if assurance wireless is so worry free. Why did i have to recertify the last 5 months and still no service. When i call the 1 888 and more 8s nobody will let me speak to manager or supervisor. And every person is a foriegner. Im on ssi ssd food stamps low housing...
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Product
Assurance Wireless Mobile Phone Service
#909055
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It seems like every few months my service is getting cut off.Tonight it happened around 9pm PST when I was responding to a text that a friend of mine sent. This has happened before, and all to often. After calling the service support and spending horrendous amounts of...
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Product
Assurance Wireless Mobile Phone Service
#896076
Reply to reviews

Assurance Wireless - Cannot get any reception in my area

#1040846
2.6
My phone just stopped taking and recieving calls and text messages and I called and they said that the towers where down in my area (biloxi) Mississippi
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Assurance Wireless Mobile Phone Service Review

#1037592
5.0
Now trying to sign my sister up, change from Safelink, over a month and a half, "pending", NO reason given. Monday, it gets stopped, run around, they state she has computer access, can't swap phone for a year, her Safelink phone doesn't have internet, no contract. Monday, we go to another supplier, guaranteed 4 days to get it done. Assurance, no more.
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Assurance Wireless Mobile Phone Service Review

#1024953
5.0
My assurance wireless phone was cut off after 2 days my new minutes had started why i have no phone now
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Assurance Wireless Mobile Phone Service Review

#979605
1.0
This phone I got in Mikwaukee WI. ON A SUMMER DAY IN 2016, ITS BEEN NOTHUNG BUT TROUBLE FOR ME. BAD SERVICE BAD PHONE GOING BACK TO QLINK.. NOTHING GOID TO SAY ABOUT THIS PIECE OF ***!!!!!!!
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Assurance Wireless Mobile Phone Service Review

#895655
1.6
Had phone 24 hrs and neighborhood incident needing police assist AND guess what NO SERVICE.! Ìf a friend had not had a phone we would be in grave danger.
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Assurance Wireless Mobile Phone Service Review

#891284
Just the worst possible service: a network that is often down, unresponsive customer support, and terrible phones. Stay away from this company!
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Assurance Wireless Mobile Phone Service Review

#862328
Was not aware of verifying eligibility when i had phone 4 mnths so shut my tele off. For 48 hrs been through every # and menus for each and noone can help only transfer. Please i cancer no spring chicky and they cant do anything due to they are messing w my head
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Assurance Wireless Mobile Phone Service Review

#854704
My phone is not working. My minutes are not on for May 26. I can't text messages or reply to messages sent to me or answer voice mails. Assurances Wireless fixmy phone please. I am not happy
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