Product: Assurance Wireless Mobile Phone Service Clear all filters (0 of 45 reviews match)
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After the initial skimming at the government level, instead of sending you a voucher which would allow you to choose your provider and obtain normal competitive quality product and service, your tax dollars in the form of an assistance benefit that you qualify for are...
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Anonymous
Tuculo

U be glad with your ANS ul40 leecher. That phone is kick-ass.

Anonymous
Anonymous

And..when you go to the FCC to complain... there is no actual "Complaint Form" to do it with. This is our years of service and tax dollars in action folks.

1.0
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Service
#1447261
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My ANS UL40 by Assurance Wireless will not stop installing apps... Under investigation I found that the culprit is in none other than SystemUI.apk-- as anyone with slight technical and Android knowledge knows to be one of the most crucial, integral parts of the devices...
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Product
Assurance Wireless Mobile Phone Service
#1446159
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Assurance Wireless - *** Service

For no reason at all they said I was no longer eligible for theirsevice and cut my phone off for the 2nd time. No response from them either about another application to renew.
Product
Assurance Wireless Mobile Phone Service
#1439341
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Ported my number to this extremely bad company. They indicated on line I would get 2 gigs of free data, then in the letter they said 1gig, then when I activated the phone they said I had to pay for data. I told them that wasn't acceptable since the State of Texas told...
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1.3
Product
Assurance Wireless Mobile Phone Service
#1413173
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Assurance Wireless sent me the UL40 phone and it worked fine for a couple of months and the same problems I had with the ZTE appeared in my UL40 phone. The phone overheated, calls disconnected or while talking on the phone, the phone would put the call on hold and...
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Anonymous
Gbrown

I too have problems with the UL40 and the inferior customer service. Assurance won't let you buy a phone from anyone else, this they call third. Phone in question from the thi...

Anonymous
Donnie Hannah

Your right they are junk!

1.7
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Not enough space to add
#1409461
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I had been an Assurance free cell phone recipient for some time. my PIN was 292918. my cell was lost and you sent me a replacement which was a newer model than the one i'd been using for some time. (my program included 250 free minutes each month, as long as i made...
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3.6
Product
Assurance Wireless Mobile Phone Service
I liked
  • Fast adding of minutes
  • Some associates were helpful
#1407841
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In Butte County California, near the Camp Fire- trying to stay up-to-date as to where the fire is, whether evacuations have been ordered, to where I might go if one has been, what roads are closed and just basic emergency information, but phone, text, data and wifi...
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1.0
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Customer service being more obstructive than helpful
#1398088
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I have tried to apply for this phone for over a year to no avail. I have sent in an application with my documentation in the mail, through fax, and email. I have gotten the run around and it is ridiculous! I was told the application they sent me in the mail was...
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Anonymous
JG

Who is the competitor? From reading reviews may have to use them.

1.0
Product
Assurance Wireless Mobile Phone Service
#1395993
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Won't stop my service been asking for 6 to 8 weeks. The last time I talked to them it was suppose to be shut off in 15 minutes then they text me with surveys. My name is Marlene Bennette and my Phone number is 509-432-9406. I will tell people not to use these services...
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Product
Assurance Wireless Mobile Phone Service
#1366515
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All you get is foriegn people who cannot speak english. The free phone you get is ASL and it sucks, the phone keeps hanging up getting stuck and slow as *** Plus it is a small little phone not the big android phone they promise you Lol There service is a joke. Don't...
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1.0
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Phone it sucks
#1362439
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