Product: Assurance Wireless Mobile Phone Service Clear all filters (0 of 49 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Assurance Wireless - Kept getting ads I couldn't block
In August 2017, I got an Assurance Wireless UMX phone and service. I was soon bombarded with apps being not only advertised on my screen (which I was unable to prevent. Even disabling the gallery app stopped working eventually, as did countless factory resets) but also...
Read more
Anonymous
juan garcia

this is what they were trying to fix for me when they literally fried my phones circuitry and they actually had the nerve to tell me there would be a 50 dollar charge to ship ...

1.0
Product
Assurance Wireless Mobile Phone Service
#1248122
Reply to reviews
YOU DON’T LEAD CUSTOMERS AND TAKE PICTURES OF THEIR PERSONAL ID AND FOOD STAMP CARD JUST SO YOU CA MAKE COMMISSION FROM TELEPHONE. THE TELEPHONE # HE GAVE ME WAS (941)539-2630 …. NEED ASSURANCE TO PUT FEATURE BACK ON TELEPHONE AND RESTORE SERVICE …. YOU CAN CONTACT...
Read more
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Lies and no service
  • Being lied to
#1219385
Reply to reviews

Assurance Wireless - Poor service

Cell tower was down for 14 days. Assurance wireless gave me nothing but the runaround. Very poor customer service. I was getting ready to report them to the California public utilities commission and the BBB.
2.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Assurance Wireless Mobile Phone Service
#1199157
Reply to reviews
the phone service sucks.my phone doesn't even work. It operates slow and it saying something about a sim card doesn't work. I know that its a free phone but its not even worth being free if it doesn't work right. 1st it got stolen then it got replaced now I have to get...
Read more
2.7
Product
Assurance Wireless Mobile Phone Service
I liked
  • I like that it has 350 minutes
#1193576
Reply to reviews
This is the WORST possible phone anyone could have!My flip phone from 2007 worked better than this! It is truly pathetic, all the issues that not only myself, but others have had with this phone and service I’ve had to go through! It is beyond frustrating! This phone...
Read more
1.3
Product
Assurance Wireless Mobile Phone Service
#1182812
Reply to reviews

Assurance Wireless - Insurance wireless phone

Phone heats up service is bad bad bad report. Are bad techs are bad and they told me can't have another phone land line so every time I call can't help me I have called 10 timetimes past week
Product
Assurance Wireless Mobile Phone Service
#1168437
Reply to reviews
This is the all time worst phone I've ever had.I'm stuck as I'm sick with chronic Lyme Disease and on SSDI. When calls come in it takes 40 seconds for the call to show on the screen! By then, the call is gone. The device is ultra slow with little capacity to load...
Read more
1.0
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Overly scripted and inflexible to met actual needs
  • Failure to provide data
#1161371
Reply to reviews
I have used Assurance for the majority of the last 4 years. I am disabled with two special needs children. What a tragic car crash can do to a family. But we depend on this service. When I took a break from Assurance (due to weariness interacting with rude, overly...
Read more
1.5
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Customer service behaviors are condescending
  • Inability to properly troubleshoot technical issues
  • Complete lack of accountability for behavior
#1159025
Reply to reviews
Its a free phone, wasn't too worried about what kind of phone I just needed one. Its free internet and minutes what more could you ask for. My phone service isn't the best but its good enough for me. I got a job because of this phone. FYI. you can use Virgin Mobile...
Read more
Anonymous
jet davis

You are a freaking idiot you cant buy other virgin mobile pay lo phones I tried. my phone stopped working cause the towers were down and it never worked again after the tower ...

4.3
Product
Assurance Wireless Mobile Phone Service
#1153164
Reply to reviews
I am disabled I received the new android phone and it # was transferred 3 monthsago I do not and never did I have a voice mail service because the phones will only ring 4 times and go t voice mail always refused this opt now that I have this phone everyday or every...
Read more
Anonymous
D. Harris

This is ludicrous.They are the worst telephone company on the planet.The government needs to stop sending the tax payers money to the Philippine's Call Center.Assurance receiv...

Product
Assurance Wireless Mobile Phone Service
#1137203
Reply to reviews