Product: Assurance Wireless Phone Plan Clear all filters (0 of 19 reviews match)
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Assurance Wireless - My minutes

Put money on phone, still no minutes
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Assurance Wireless Phone Plan
#1493751
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Assurance Wireless - Awful
Assurance wireless is the worst!! They claim this letter is a mistake and I have to pay shipping and handling on this phone..mind you I was told just before thanksgiving that my phone was on its way...and now today ooops no phone for me unless I pay...bad business, got...
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1.0
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Assurance Wireless Phone Plan
#1408560
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did not download any apps yet kept pushing nonessentiall apps to download even when 'assurance bundled' v8 app disabled, then began bogging down just trying to use phone apps. multiple calls to tech support resulted in replacement phone newer android sys but problem is...
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Assurance Wireless Phone Plan
#1422020
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minutes that were not used. The account kept putting aleast a hundred minutes to my legal left minute's next all minutes disappeared with the phone being offline or the and some parts of the programming was not available where the airplane mode had to be turned off....
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Anonymous
Anonymous

The customer service department does not help their customers. I had problems with my service for over a month. I was transferred to different customer service representatives...

4.0
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Assurance Wireless Phone Plan
I didn't like
  • Lack of services
#1371299
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Assurance Wireless - They are taking money out of my account for this phone for minutes and I only had this phone for two weeks before it was stolen they refused to deactivate it

This phone was stolen I only owned it 2 weeks your company refuse to deactivate it and now somebody is taking money off my card for minutes or something
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Assurance Wireless Phone Plan
#1447022
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PLEASE RESEND USING 10 DIGIT NUMBER OR VALID SHORT CODE) SO THE ONLY 10 DIGIT NUMBER I HAD WAS THE ONE THAT BELONG TO THE PHONE BUT I TRIED IT ANY WAY GOT THE SAME MESSAGE SO I EMAILED ASSURANCE WIRELESS THIS IS THEIR REPLY ( HELLO THANK YOU FOR CONTACTING US...
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Anonymous
alejandro ramos

need to know if I am getting charged for my phone service

1.0
Product
Assurance Wireless Phone Plan
I didn't like
  • Them asking for my ss number and address without a solution
#1287559
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Assurance Wireless - I need to know how can I get my monthly minutes

I had minutes until it ran out the minutes never came back on my phone. The last time I had minutes on my phone was in January.
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Assurance Wireless Phone Plan
#1465650
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Got an upgrade to 500 minutes, later I bought a new phone, others were trash, out dated. After activateing the phone, I only got 350 minutes. Then I got a text from AW saying I would be upgraded to more minutes, I didn't ask for it, and didn't get it. Called and two...
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Assurance Wireless Phone Plan
#1418234
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Assurance Wireless - Very disappointed with the company

I was told to send back the old phone that was not working.which i did they sent me a new phone.they told me that they will give me the minutes that they owe me.Now i found out they want me to reapply. I asked them to send me a return envelope so i can return the phone.
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Assurance Wireless Phone Plan
#1427250
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She also assured me that I would have my phone within a few days (by the end of the week), yet it's going to take more like ten days. I'm so over this. I know they are raking in the dough being that they have a contract with the government. Yet the service is all around shotty. Assurance Wireless...
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ForcefulBedlingtonTerrier154
ForcefulBedlingtonTerrier154

I used Assurance Wireless for several years and they NEVER required me to pay for a replacement phone or shipping until today. Seriously, you're telling me with all the taxes ...

Peter Me !
Peter Me !

Hmm. Government money . . . hmmm. I wonder what's REALLY going on with "bargain no-cost cell phones". The others are so expensive. CELL PHONE COMPANIES (like we don't know or ...

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Assurance Wireless Phone Plan
#1292710
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