Product: Assurance Wireless Phone Service Clear all filters (0 of 101 reviews match)
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Assurance Wireless - Cut off my service

Renewed my contract in June when it was up and now I have no service, I use the phone so what the ***
1.0
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Assurance Wireless Phone Service
#1084239
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The worst service and phone....always acting up never runs right!The first problems began where the phone just made calls on it's own, wasting all my minutes, I have to keep it off or it does this, even when on don't get calls. I too had the complaints from people...
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Assurance Wireless Phone Service
#1083452
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Assurance Wireless - Terrible

I have had my phone maybe 2 months. Out of those 2 months, my data has worked maybe only a few weeks altogether. I know I have service where I am but for some reason the data keeps cutting itself off. You contact customer service and they are useless. Thank goodness for wifi or I'd have no way to connect to the outside world.
1.9
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Assurance Wireless Phone Service
#1077647
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Assurance Wireless - Terrible

took 4 months to get the service and theres No Service! phone wont work. told tower was down. dont waste your time! now i have to deal with this mess and try to get a different service company my opinion is you should avoid this co. i have wasted hours, days, and months because they told me they service my area. i have made so many phone calls its terrible stay awaay stay away stay away stay away , by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by by
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Assurance Wireless Phone Service
#1071321
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WOW!I was flat out lied to from your company.. I was told (via phone) that this phone would work in Mena Arkansas. (assured several times) then when I receive the phone I did not receive any signal. I contacted your company, and was told the virgin tower was down, and...
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1.1
Product
Assurance Wireless Phone Service
I didn't like
  • Lie to customers for a sale
#1065428
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I have been trying to apply for phone service for four months.They cannot seem to process my application correctly and have made absurd excuses. All they want to do is send another application. I have sent in four applications already. I clearly qualify and filled out...
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Anonymous
Patricia

they are doing the same thing to me as well, I have faxed and filled out over 7 applications since May 2017 every time I call them they give me more and more excuses NOT to gi...

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Assurance Wireless Phone Service
#1064908
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This resident had an Assurance Wireless phone which was discontinued due to the company failing to validate the account which must be done annually in order to maintain the account. The requested validation in formation was provided but the resident's phone service...
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Anonymous
Angry

Same. No customer service, just an endless loop of machinated response. My phone doesn't work and there's no way to deal with it. These folks are sucking up government grant m...

Anonymous
paul chandler

I have a free issued phone that is worthless! it keeps dropping calls, cutting off and gets poor reception! i can't even upgrade the *** thing online because i have no access ...

2.4
Product
Assurance Wireless Phone Service
#1060976
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Assurance Wireless Phone Service Review

Bad signal in areas they push service/sales in. The entire region in 760 area code has poor/no service.
2.4
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Assurance Wireless Phone Service
#1002496
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Assurance Wireless Phone Service Review

My phone 612-578-8669 is not working
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Assurance Wireless Phone Service
#1000654
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Assurance Wireless Phone Service Review

Hello this company is a rip off this service is supposed to be for low income people and these people just talking people money as if it's nothing and you call them to resolve your issues they wanna get smart and act if you want something for nothing I buy minutes to add to my phone and they just take them this is just sad and something needs to be done about this seriously
1.0
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Assurance Wireless Phone Service
#985740
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