Product: Assurance Wireless Phone Service Clear all filters (0 of 108 reviews match)
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Assurance Wireless - Are they purposely allowing service to not be used?

Since I have had this Assurance Wireless, I have experienced the service being tied up with ads and not being able to use the phone correctly. I try and turn it off and it takes 3 minutes and then to power back you, 27 minutes. This is not a Lifeline because it is failing to send messages, not allowing usage up to 4 hours. My personal opinion, that the company is programming the phones & the ability to use the service. Last night I had a life or death situation and the phone could not be used. This is something that now has happened twice with two different phones.
1.0
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Assurance Wireless Phone Service
I didn't like
  • Poorest service availability and should be investigated
#1498720
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Assurance Wireless - Scamming the government.

Assurance wireless is an scam the phone they give the ans ul40 is a piece of trash. Take it from a representative of this joke of a company.
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Assurance Wireless Phone Service
#1481170
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Assurance Wireless - Assurance Customer Service/. ANS phone problem

From the minute it arrived it was a pain in the rear. Hard to set up would freeze and take forever to charge! Then Assurances website would not allow me to set it up! Had to call tech support twice and deal with a stressful hour long experience!! Assurance customer service is awful! Bad company to deal with . I guess it’s better than no phone, but would like assistance! Going to write the CEO and let them know!
1.9
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Assurance Wireless Phone Service
#1516120
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After having my Lifeline service and phone number transfer FUBARed by Safelink in California, I chose Assurance Wireless as my new provider because (a) it offered unlimited talk, text, and a decent amount of data compared to other Lifeline providers in CA, and (b)...
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Anonymous
d han

Your right!

1.6
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Assurance Wireless Phone Service
I liked
  • Easy to apply for lifeline service thru them
  • Unlimited talk and text plus sufficient data
I didn't like
  • Cannot bring your own phone
  • Cannot bring your own compatible cell phone
  • 25 dollar return fee if phone broken
#1398501
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Assurance Wireless - No Signal Strength

I live in one of the most impoverished areas of San Diego, CA and I get zero to one bar of signal, indoors or outside my apt. I have Congestive Heart Failure and need to be able to call 911. Although they have worked on the cell towers twice in the brief time I've had the service, the problem persists I cannot afford a signal booster. How can I get them to provide one at no cost? They repeatedly put me thru tech support who only have me do a factory reset, which changes nothing.
2.9
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Assurance Wireless Phone Service
#1474414
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Their ANS phones which is the only type they are currently offering will only work for a couple days before they stop working. It appears to be a scam to force you to buy a phone from them. Customer service does not respond when emailed and if you go on the phone, you...
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1.0
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Assurance Wireless Phone Service
#1415336
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The phone fro assurance wireless is not good at all except for the primary thing - making a phone call but even then the speaker sounds like its wearing out but the camera is another while you think it's taking a picture of a person it's really getting a shot of the...
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Anonymous
La Gata

As an assurance wireless rep I get a good laugh at all the issues that this shiitty phone has. You consider yourself lucky that it hasn't caught fire and burned down your hous...

1.9
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Assurance Wireless Phone Service
I liked
  • Coverage area
  • Delvery
I didn't like
  • Constant adware
  • Being decieved
  • Replacement cells did not work properly
#1450216
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Assurance Wireless - The cut y service by a lie

they said i have another with another company which is a lie they just cut my service without saying anything
1.8
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Assurance Wireless Phone Service
I liked
  • Free
I didn't like
  • Way the dopeople
#1455824
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I was in the free phone program.I moved but gut I guess I forgot to tell them so when it came time to recertify I didn't get whatever I needed to recertify. So 1 day I suddenly couldn't use my phone unless I paid money&when I bought minutes they were gone fast.I don't...
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2.7
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Assurance Wireless Phone Service
I liked
  • That the phone was free
  • Its free service
I didn't like
  • Not resolving my problem
#1417346
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Top Rated Products in Phone Services Category

Assurance Wireless - Phone don't work

Phone won't work please help
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Assurance Wireless Phone Service
#1500870
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