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On Desember the 5th in Jacksonville Florida at the Ramona Flea market this lady inside the flea market in ale K sitting under a small tent that with geen colors is posted free life phones phone is giving thenAssurance Wireless phones She has NO ID TAG, HAS NO ASSURANCE WIRELESS SIGN OR PUBLUCITY BUT CLAIMS IS AN FREE PHONE AGENT but refuses to tell me her name and for how long she has been an "AGENT" I ask for a BROCHURE or anything in writing she say no have and look at me like if I am asking for money, any way this lady/ Agent / Individual took all my uncle information including his social security card... somthing I find unacceptable and took a picture of it and then bend to reack for a beer under her table I did not say anything to avoid getting the free phone, she continued asking my uncle if she wanted to sign a paper so Marijuana can be legilized in florida , I also keept silence but felling something was wrong, then She said my uncle was approved all we nedded to do is to go and come back in a couple of hours after she fisrt said He was approved then said She canot give my the phone because it canot be acitavated We said we canot come back in 2 hours and she told my uncle in a rude tone it he can wait but anyway she canot warranty the phone will be activated.

After waiting and wziting waching her conducting the signatures and selling also cds and drinkig while yelling "" free phones" we decided to cancel the application and just leave , because our patience has reached the end,then She told us I have to wait a few more minutes... by now its been more than a hour hour so I got a little depressed I sak her ID because I want to verify she is not a scam and and then she said she forgot it at home and she had also forgot her driver license so she can not give any personal information about her. ALL THIS made no sense. I TOLD HER TO CANCEL THE APPLICATION AND she said that the application has to finish or she will not get paid!

. SHE HAD A VERY BAD ATTITUDE. I try to complain about her with the secutity guard at the Ramona Flea Market he said she can do what ever she wants thats why is a flee market. By now we don't have intentions to stay there any longer.

We decided to go and to xall customer service at 188* 321 **** and this is a tape recorder with options and because he has no phone number he can not talk to anyone in customer service only customer with a phone number can. All because the lady did not not gave him the phone number he is not able to talk with someone in customer service. We tried to apply for the free phone again with another Assurance Wirelees Agent and now he can't because some one is using his information and is using the phone that the lady supose to gave him.

We are not happy at all. And we don't want to belive nobody cares.

Reason of review: Poor customer service.

Location: High Springs, Florida

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