Product: Assurance Wireless Replacement Clear all filters (0 of 12 reviews match)
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Assurance Wireless - Phone isn"t working. Nathaniel Collins

Yes I have tried over and over to contact them, no answer. My phone will not let me call out, accept any calls, no internet service at all, cant receive any messages or send any out. The phone is any good any more need a new one asap. Account No. 2565532798 and Pin no. 102870. Please help. My address: 804 Elm Ave. Apt. A Gadsden, AL 35903.
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Assurance Wireless Replacement
#1515108
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I signed up for Lifeline phone service in March. Paid a little extra for a larger phone to see and use. It was lost in mid November. It took 10 days to get it to get a smaller phone from ANS. It worked for 2 days then just started turning itself off. I called for a...
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1.0
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Assurance Wireless Replacement
#1422203
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Yes when I talk to them I got absolutely nowhere they thought that the ANS ul40 was a great phone and they didn't know what I was talking about.they give you a phone that is absolutely the worst useless unreliable cell phone in the world and then you have to buy one...
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Anonymous
Anonymous

Agreed. Their answer is always factory reset then they send another phone. Then that one has problems. I can't buy a phone. I have no idea why the government is letting a comp...

Anonymous
Joseph Riggins

I agree. I have had the same issue with the same model phone.

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Assurance Wireless Replacement
#1419332
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Thought these phones were truly free after taxes were paid? Not anymore they aren't. For several years I dealt with Assurance Wireless. I've been having technical issues with my phone and its hardware for quite some time and decided that it's time to request a new...
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Anonymous
Armand

My thoughts exactly! But what’s expected from a subpar umbrella company such as Virgin Mobile (Sprint), under the Assurance Wireless moniker. Complete and utter disregard of p...

1.6
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Assurance Wireless Replacement
I liked
  • Free
I didn't like
  • Product reliability
  • Technical issues
  • Customer service
#1349336
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Assurance Wireless - 5 dollars for shipping and handling of my replacement phone

Hi my name is Sheri Cooper and I called for a replacement phone at assurence wireless costumer service. I was asking to pay 5 dollars for a free phone. I am on a fixed income and I can't not afford to pay for a replacement phone. I spoke to the supervisor and he refused to send me my phone I have on my account. Thanks for your support and help. Miss Sheri Cooper
1.9
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Assurance Wireless Replacement
#1380128
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i first received a zte n817 and the nightmare began. I was doing my best to keep it working. After i had enough i tryed to get help. Lost count how many times they were no help at all. So they said a upgrade would be the cure. i can't believe how bad the ans ul40 runs....
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Assurance Wireless Replacement
#1421010
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Assurance Wireless - Volume button gets stuck.

Last month.i called in You guys are gonna send me a replacement phone.
3.5
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Assurance Wireless Replacement
#1314711
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need a replacement phone my got rain down in it an wont work no more it wont even come on need a new one how much is it an send it to this address 15 market street Aberdeen md 21001 my name is Melissa sparks the phone is zte android an black the phone is wet in side...
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ManyTetra
ManyTetra

like the phone

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Assurance Wireless Replacement
#1380861
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Assurance Wireless - ANS phone sucks

They teplaced my ZTE with an ASN. The phone is terrible, camera is rated worse of all, screen is too small, It says Im out of storage but I have 16GB SD card. My sister just got a free one and it is ANS but twice the size as mine and I can find no info on this phone.
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Assurance Wireless Replacement
#1360197
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Assurance Wireless - My phone was stolen

Someone stole my purse my phone was in it
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Assurance Wireless Replacement
#1278488
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