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2.2

I got this service three years ago and started out on Zte phone but now have Ans UL40. Both phones are *** Can't perform basic functions like ringing for calls and texts,calls out randomly to my contacts in phone book without prompting it, overheats when it is turned on, and now won't allow charging to occur and is unusable even plugged in.

No space in memory for anything and can't open space by moving apps or pictures or anything to memory card because it won't allow it. Bluetooth comes on and won't turn off when I try turning it off. My list goes on and on........ Customer service is unhelpful if you get them to pick up, emailing them directly is pointless because they request you call in but HOW when phone isn't functional.

Consulting lawsuit lawyer about what can be done about it, if class action is possible against company, I will update with info on how to join the class action for those who have been affected by poor devices and customer service from Assurance Wireless.

Company's only assurance is you'll be screwed by using them as your carrier service. No customer should ever be called a lair and for those who have, I know its true because I was called a lair by their agent too.

Time for this company to get a wake up call! Universal Lifeline will be contacted and informed as well about its choice in doing business with such a sh***y excuse for a company.

Reason of review: Bad quality.

Location: San Luis Obispo, California

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Guest

I had an obama phone for many years with assurance wireless and when my contract was ending they sent me a new contract to fill out, which I did, and then they sent me another one, and another one, to my amazement they kept coming and I kept filling them out and sending them back, still no fulfilment of any of my responses, this went on for months until I gave up and went to another service, assurance wireless screwed up my life so much they should be put out of any type of public service business

Guest

I've been busy with other issues in my life and haven't had a chance to check in with the website that I scribe to for Class Action Lawsuits. I will try soon to reach out for help on their site and let them know that their is a few of Assurance Customers that want to join in the suit if they accept taking the case and contact a lawyer firm to represent the claim. Just hang in there guys and hopefully we can get some kind of relief from those crooked thieves.

Judas Tcb

Dear Sir, Please add me to your list of supporters. I'd like to help, in any fair way that I can, any grievance against Assurance Wireless.

I've had bad, indifferent and unfair service from their phones (ANS et.al), and I've missed out on temporary job assignments because I could neither receive nor make phone calls. Please keep me posted. I can be reached at boozooyou.com.

When responding, please put ANS in your subject line, to let me know it's you. ME

Guest

ร€ssured they will get sued for violating my religious belief. By them controlling my phone & pulling up web addresses that violate my beliefs.

I informed them and their response was i did it myself. What i will do myself is sue them.

I hope Alexa recorded the conversation by mistake. Because Assurance will delete it.

Guest

I would definitely like to be part of the class action law suit this company is a joke

Julia Pll

Just wondering without a working usable phone how Assurance Wireless plans on contacting me to resolve???! Phone won't take a battery charge or stay on while plugged in!

If phone isn't on plugged in or will take a charge to stay on, I can't be reached! Exceptional service with this company!

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