Product: Assurance Wireless Technical Support Clear all filters (0 of 17 reviews match)
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Assurance Wireless - I'm being billed for a phone I don't own

Son was stolen two weeks after I got it I reported it and they refuse to disconnect
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Assurance Wireless Technical Support
#1447013
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Assurance Wireless - My service

Voicemail trouble they have been very helpful
2.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Assurance Wireless Technical Support
#1356573
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it has happened for the last 2 months. I am currently on hold to speak with a supervisor. I have been on hold for 30mins. my first FREE phone I received broke on me after a few months. I called and they said they would send another one out. They never mentioned...
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1.3
Product
Assurance Wireless Technical Support
I liked
  • Coverage area
I didn't like
  • Customer service
#1341686
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I've contacted them several times since I received the replacement SANS phone. Each customer service representative says different things. I couldn't get a picture through text..says won't download...when I called one said I needed to put money on my account..never had...
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Assurance Wireless Technical Support
#1306881
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I have had this new phone they provided for over a month- it was very frustrating to get it to work.Even the simplest tasks of text or phone call was impossible as it went to a black screen. This company gets millions from the federal government and sends out crap...
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Anonymous
Victoria Stallard

My Phone Was Working Great All Day No Issues All of a Sudden Frozen on Assurance Wireless Screen I Can't even get it to shut Off? Help??? Please???

1.8
Product
Assurance Wireless Technical Support
I liked
  • Warranty service
I didn't like
  • Customer service
#1198862
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I say HAD a tablet because, I took his old working SD card with 16gb memory and put it in to this ZTE Assurance Wireless phone and the phone had some kind of glitch where it would not save anything to the SD card. I called customer support to find out why the phone...
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Assurance Wireless Technical Support
#1125342
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Assurance Wireless - I have to return my broken phone and I don't have the addres

I have been trying to contact assistance and ubtain the address. Can you please send me the address.
Product
Assurance Wireless Technical Support
#1108790
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