In STL Assurance is handing out "defective/damaged" Government cell phones. When I called customer serv.
to complain about very, very slow data & daily screen crashes I got a Wfemale who stated I could only get a "refurbished" replacement. Then I inquired about a new cell, was told I could buy a $27 Unimax 673. We're being forced to BUY a new one or cancel the contract, what a SCAM. Incidentally, most of the help speaks very broken English.
Don't waste your time or money!
The Sprint network reception is surprisingly good , everything else is messy and you can't replace the ZTE with a tracfone. Go with Safelink Wireless instead, or Tempo Wireless, avoid ZTE phones.
Product or Service Mentioned: Assurance Wireless Cell Phone Replacement.
Reason of review: Poor customer service.