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Assurance wireless is the worst!! They claim this letter is a mistake and I have to pay shipping and handling on this phone..mind you I was told just before thanksgiving that my phone was on its way...and now today ooops no phone for me unless I pay...bad business, got hung up on multiple times and had employees pretending to be supervisor's real good business you run...they won't even honor the letter they sent, no where does it say I owe anything I never asked for a phone..but I was promised one FOR FREE

Product or Service Mentioned: Assurance Wireless Phone Plan.

Reason of review: Not as described.

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