State: California Product: Assurance Wireless Phone Service Clear all filters (0 of 108 reviews match)
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WOW!I was flat out lied to from your company.. I was told (via phone) that this phone would work in Mena Arkansas. (assured several times) then when I receive the phone I did not receive any signal. I contacted your company, and was told the virgin tower was down, and...
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1.1
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Assurance Wireless Phone Service
I didn't like
  • Lie to customers for a sale
#1065428
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Assurance Wireless Phone Service Review from Santa Ana, California

I do not give Assurance Wireless not even 1 star. Assurance turned my phone off twice and said it was the California lifeline that turned it off, I called California lifeline and they said it was Assurance wireless that cut me off. California lifeline approved my application. Assurance wireless just gave me the run around, now I am going to another phone company.. Sorry ASSURANCE WIRELESS SHAME ON YOU..You SHOULD NOT EVEN BE IN BUSINESS PISSED OFF
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Assurance Wireless Phone Service
#889038
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Assurance Wireless Phone Service Review

Made numerous calls to Assurance Wireless to change a caller ID for 6 mths with no success. The reps keep telling you it's done, wait 72 hrs and it will be initiated. It never got done despite many many calls.
2.2
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
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Assurance Wireless Phone Service
#828759
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Signed up for their service November 2013 via CA Lifeline free phone. Got the phone & activated it and imported a special number to them that I needed to preserve as it was given to a 'MISSING' person and that was the ONLY number that person could reach me at. After...
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Assurance Wireless Phone Service
#765600
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I ordered Assurance Wireless with a California Lifeline discount, and service was begun July 31, when I programmed the cell phone they sent. I decided the sound quality was too bad, and my bill for landline with AT&T went up by more than ATT had stated (when I had...
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Anonymous
Anonymous

Good luck with the agencies responding. I tried that recently. No response. No one is minding the store and no one cares.

1.0
Product
Assurance Wireless Phone Service
I liked
  • Nada
I didn't like
  • Fraudulent billing after cancelling service
#720134
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Assurance Wireless - Phone Service Review from Los Angeles, California

Assurance Wireless - Phone Service Review from Los Angeles, California
Signed up for phone and never received. Don't give your information to anyone. Just a scam. I'm so sorry for getting involved with this scheme of taking people's information I just hope nothing bad comes from it.
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Assurance Wireless Phone Service
#713198
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I signed up with them back in January 2015, after they promised to send me a smart phone. I didn't get anything until about June, and it was just a cheap crappy tiny phone that help only 600 contacts! And would only ring 3 times, before sending call to voice mail. It...
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1.7
Product
Assurance Wireless Phone Service
#704852
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Hi i just got off the phone with these numskulls. I Qualified for California services. But they try to give me a Oregon area code. So i would only get 500 mins a month. With California services i would of gotten unlimited... But that not all folks.. I get the phone...
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Assurance Wireless Phone Service
#640823
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