State: California City: San Jose Product: Assurance Wireless Mobile Phone Service Clear all filters (0 of 47 reviews match)
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I have used Assurance for the majority of the last 4 years. I am disabled with two special needs children. What a tragic car crash can do to a family. But we depend on this service. When I took a break from Assurance (due to weariness interacting with rude, overly...
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1.5
Product
Assurance Wireless Mobile Phone Service
I didn't like
  • Failure to provide data
  • Inability to properly troubleshoot technical issues
  • Customer service behaviors are condescending
#1159025
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Any time I ever contacted anyone by calling 611 I got someone in the Phillipines or some Central American country....NOT an American person answering the phone doing customer service.They speak very rapidly and I cannot understand them even though they do speak English...
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1.2
Product
Assurance Wireless Mobile Phone Service
I liked
  • Ease of sign up
I didn't like
  • Phone sent was a piece of garbage
#1055570
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