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Assurance Wireless - Lost phone

I lost my phone yesterday and I need a replacement phone how do I do that
#1494312
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Assurance Wireless - Phone will not work

having problems with my new android phone...will not come on. i called this morning but office closed what are yall hours? Sad
#1494247
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Assurance Wireless - My minutes

Put money on phone, still no minutes
#1493751
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Assurance Wireless - I have gotten 3 phones from u guys and it still does not work

the android app stopped working today march 16 2019
#1493597
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Assurance Wireless - The phone is out of order

every time, I try to use my phone, make calls, try to receive calls, try to get on facebook, keep coming up with this message, (Android, process, acore keeps stopping, plus other situations pop up
I liked
  • Its free service
  • When i was making and recieving calls
I didn't like
  • Need phone to be fixed
  • Phone is out of order
#1492176
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Assurance Wireless - Second phone will not power on! On hold for hour/tech shoot

Yes i called them and was on hold. Agent claimed to put me on hold! Instead he disconnected me. placed on hold to speak with someone! Let me say this this company is worthless. Customer service is horrible!!! Before if you try to use phone you have 5 minutes of pop ups/advertisements..ugh! I would like to tell them where to put this phone
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1491927
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Assurance Wireless - Sim card locked

My sim card was puk locked. Customer service was a great help in getting my phone unlocked and operating. Thanks, Sincerely Barry Like Like
#1491671
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Assurance Wireless - 2nd bad phone zte was better

Continually get flash msg andriod.com every 2 seconds hard to dial out hvnt used internet/google ect same problem as phone snt back last week
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1490323
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Assurance Wireless - Phone was stolen

My call dropped when i was talking to someone
3.0
Details
Customer service
#1489210
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As some of you know, Assurance Wireless aka Virgin Mobile aka Sprint sent me the updated UL50 phone. THAT PHONE IS A PIECE OF *** Last night on 3/8/2019 a woman was nearly beaten to death in my apartment building and I did not have a phone to call the police or an...
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Anonymous
Jacklyn

This phone sucks! Wow these people are crooks! Thank God you helped that woman and I pray she is ok! It sounds like you could have saved her life w no thanks to this *** ol ph...

Anonymous
Anonymous

Stop lying failure.

1.0
I didn't like
  • Cell phones are very low quality and unreliable
  • Very bad
  • Customer service
#1488906
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