Contact Assurance Wireless Customer Service
Assurance Wireless Phone Numbers and Emails
Toll-Free Number:
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(888) 898-4888Lifeline Assistance Program
Customer Service:
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(800) 877-7330Sprint Corporate Security
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(888) 321-5880Toll Free
Legal:
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(425) 378-4000Copyright Infringement Inquiries
Assurance Wireless Emails:
How To Contact Assurance Wireless Customer Service?
Most Popular Number:
| Total calls: 6 266 | Issues resolved: 222 | Last call: Jan 17, 2025 |
Assurance Wireless Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Assurance Wireless Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Assurance Wireless is 8888984888. 63% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 59% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Assurance Wireless may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Assurance Wireless Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Assurance Wireless is 8888984888. 63% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 59% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Assurance Wireless may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Assurance Wireless mainly because of product/ service, activation/ cancellation and request for information.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Assurance Wireless is ourteam@assurancewireless.com. 61% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Assurance Wireless Website:
Assurance Wireless Help Center:
Corporate Office Address:
Fax:
Assurance Wireless Customer Service Reviews
I've have my phone for several years and the screen is broken.. can I get a new one? Why don't you ever update the phones?
I've had my phone for a long time and my screen is broken. How do I get a replacement?
I'm afraid the screen will cut me or short out. Why can't someone help?
How Good is Assurance Wireless's Customer Service?
Summary of Assurance Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Assurance Wireless?
Product/ Service Question:
- “Phone not working: message(phone unreachable”
- “Phone is not working”
- “Phone is disconnected”
Activation/ Cancellation Question:
- “Activate sim”
- “Lost phone and need to activate my new phone and sim card”
- “Activate my tablet ,”
Request for Information Question:
- “You guys requested my phone be returned to yall”
- “Speak to a agent”
- “I need help”
Account Question:
- “Active the phone”
- “Active”
- “To sign upr”
Staff Question:
- “No phone service”
- “No service”
- “Why am I no longer eligible for service when nothing has changed with me???”
Return/ Replace Question:
- “I need to replace a phone that I lost”
- “Need to replace a phone file for another phone”
- “Change number”
Shipping and Delivery Question:
- “Package never delivered it was returned to yall”
- “Never received my phone or a phone number for it”
- “Assurance wireless sent wrong size sim card for my phone”
Cards Question:
- “Wa supposed to be getting a new phone and sim card from you all when is it coming”
- “Stolen sim card”
- “Need a simcard”
Payments and Charges Question:
- “My phone is not charging”
- “Unable to charge phone”
- “Q Link wireless is up for fraud I need another provider by November 8th”
Website/ Application Question:
- “I put an application I was approved wondering when I'm going to receive my phone”
- “Can el application , I already got a phone”
- “The application is completed”
Employment Question:
- “Employment Opportunity”
- “Employment number out of Las vegas”
- “Job”
Refund Question:
- “Tired of you people giving me run around about giving me the refund you promised!”
- “Refund”
Other Question:
- “To report dis-servise and satisfaction”
- “Need new phone”
- “Lost phone”
Compare Assurance Wireless Customer Service To
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