Contact Assurance Wireless Customer Service
Assurance Wireless Phone Numbers and Emails
Toll-Free Number:
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(888) 898-4888Lifeline Assistance Program
Customer Service:
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(800) 877-7330Sprint Corporate Security
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(888) 321-5880Toll Free
Legal:
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(425) 378-4000Copyright Infringement Inquiries
Assurance Wireless Emails:
Assurance Wireless Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Assurance Wireless Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Assurance Wireless is 8888984888. 63% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 58% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Assurance Wireless may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Assurance Wireless Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Assurance Wireless is 8888984888. 63% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 58% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Assurance Wireless may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Assurance Wireless mainly because of product/ service, activation/ cancellation and request for information.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Assurance Wireless is ourteam@assurancewireless.com. 59% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How To Contact Assurance Wireless Customer Service?
Most Popular Number:
| Total calls: 6 475 | Issues resolved: 235 | Last call: Jan 14, 2026 |
Contact Information
Assurance Wireless Website:
Assurance Wireless Help Center:
Corporate Office Address:
Fax:
Assurance Wireless Customer Service Reviews
So yes this is for basically free service they do get some money I guess if you add up all the accounts that would be a pretty good turn out
So why take the time for some that fell threw the cracks that would be caring and so far I can't even get a email let alone any service!
That says alot for a company I think!
I can never get a hold of anyone there. My phone is broken and the only options are mail or call. No email?
people in customer service are pleasant yet they are hogtied with the bussiness they work for.I understand that free is a great price and it is howerver the devicees are not reliable
How Good is Assurance Wireless's Customer Service?
Summary of Assurance Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Assurance Wireless?
Product/ Service Question:
- “Trouble making calls, even with strong signal”
- “Complaint on your representative I was trying build a partnership”
- “Trying to get a phone working”
Activation/ Cancellation Question:
- “Activate sim card”
- “Reactivate my assurance wireless phone”
- “Activate a phine”
Request for Information Question:
- “Cant contact assurance wireless by phone keep getting T-Mobile.”
- “Looking for my order”
- “Checking on an order for a phone”
Account Question:
- “My phone is locked”
- “I need to switch my cell phone because my old one is broken and I cannot log into my account because I cannot access my phone number did you get the stupid verification code they're sending you to when you log into your account”
- “Need my account number”
Staff Question:
- “To get free phone and service”
- “Phoneservice”
- “No service”
Return/ Replace Question:
- “Need replacement device mine don't work the power on and off button messed up bare metal”
- “Replace a phone”
- “To replacement phone”
Shipping and Delivery Question:
- “Free government phone packages”
- “I didn't received my phone by the ups delivery service when it said it will be here”
- “My phone has been delayed too long”
Cards Question:
- “I need a new phone my other phone was plug up and the inside got burned up and malted the sim card.”
- “No sim card”
- “Sim card locked up forgot code”
Payments and Charges Question:
- “I have charges from your company that I did not authorize.”
- “My phone is not charging”
- “Unable to charge phone”
Website/ Application Question:
- “Need info ab application”
- “I'm trying to fill out the application but it won't let me proceed after my address and my address address is correct”
- “Application status”
Employment Question:
- “Employment Opportunity”
- “Employment number out of Las vegas”
- “Job”
Refund Question:
- “Tired of you people giving me run around about giving me the refund you promised!”
- “Refund”
Other Question:
- “Need a new phone my phone went blink”
- “No phone received”
- “Upgrade”
Compare Assurance Wireless Customer Service To
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