State: Florida Clear all filters (11 of 851 reviews match)
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Assurance Wireless in Opa Locka, Florida - 7862365431

Phone dosent work try to charge no service at all
1.0
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Product or Service Quality
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Style and Design
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#1352796
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Assurance Wireless in Orlando, Florida - My phone was stolen

I had my phone suspended I found it
#1363224
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Assurance Wireless in Port Orange, Florida - Phone quality

i have a coolpad phone from your company. the battery runs down in just a few hours,there too many preinstalled apps running when the phone is turned on with no appearant way of shutting them down. also i did not get enough minutes to last the month.my safelink phone i was using before may not have been an android but i had fewer problems. so please cancel this phone and it's service since i have no minutes on it right now and it is useless. contact safelink and tell them to reactivate my old phone. it and my service with them was cancelled when i signed up with your company.........................
1.8
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Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
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I didn't like
  • Lack of services
#948645
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This company is such a bunch of liars I had my service cut when I was in the hospital for not using the phone in one month They keep telling me back office this and back office that and now they are telling me the middle of August to get connected They already sent me...
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1.0
I didn't like
  • Being lied to
  • Not resolving my problem
#869701
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I won't dignify a response as they aren't worth it. I AM DONE....Steal your money and you have to fight to get it back, don't do their job, don't know what they are doing, I have just spent over 3 hours and yesterday 2 hours trying to fix the problem and still not...
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#896318
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I recieve 250mins. per month ,which is 4 hours per month,I do not spend 4 hrs on the phone per month as i hate talking on the phone..and people who know me know that.I have watched the minutes counting down the moment that I have entered the number and the phone begins...
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Anonymous
Stephaniitse

If you did your research you would know that all companies deduct your minutes from the moment your press send also they don't do half minutes it's rounded up wish people wo...

Anonymous
Anonymous

They should be put out of business just for false advertising. The adds promise a smartphone but you get a crappy cheap phone. It has no features. It's not a smart phone like ...

#787638
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YOU HAVE TO CALL SEVERAL TIMES TO GET ANYTHING DONE AND THEN AFTER ALL THAT YOU FIND OUT IT WAS THE WRONG ANSWER TO THE PROBLEM ANYHOW. YOU CAN HARDLY UNDERSTAND THEM AND IF YOU CALL AGAIN YOU GET A DIFFERENT ANSWER AFTER GOING AROUND THE SYSTEM. I WILL NEVER HAVE...
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1.0
I didn't like
  • Customer service
#725774
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Assurance Wireless Phone Service Review

I ran out.of minutes and bought.a 10.00 dollar top up card.. They gave me 250 when it was supposed to be 500.. As soon as they put your free minutes they take the remaining minutes I PAID FOR..!! THIS IS STEALING YOUR MONEY AS ITS BEST..!! Any other.company leaves any minutes.you purchase.. Hate this company and their horrible service..!!
1.0
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Diversity of Products or Services
Product or Service Quality
Style and Design
#762449
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The phone companies get kick backs, they fail to reveal the facts. They collect fees for assurance that fails the public. People are paying $11 plus per phone every month. I was led to believe that they only had a large deductible on lost and stollen, but they have it...
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Anonymous
Anonymous

Well said

Anonymous
Anonymous

Not true at all. The phone they give you is free. You can buy your own upgrade via Virgin pay lo program. Assurance is owned by Virgin Mobile. You get 250 minutes and unli...

1.0
I didn't like
  • Lies and no service
#697707
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Contact Assurance Wireless Customer Service

Mailing Address:
Assurance Wireless
P.O. Box 686 P.O. Box 5040 Charleston, IL 61920-9907
Parsippany, NJ 07054
USA
Phone:
(888) 898-4888
All Assurance Wireless Contacts

Latest Question

Assurance Wireless Questions
On Desember the 5th in Jacksonville Florida at the Ramona Flea market this lady inside the flea market in ale K sitting under a small tent that with geen colors is posted free life phones phone is giving thenAssurance Wireless phones She has NO ID TAG, HAS NO ...
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#758363
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