State: Maryland Product: Assurance Wireless Phone Service Clear all filters (0 of 108 reviews match)

Assurance Wireless - Rip off

I purchased their $30.00 plan, but cancelled it the next day and was told that I would be reimbursed within 7 - 10 days. I was also told not to return the phone I purchased from them until I was reimbursed. I have been waiting since 07/17/2015 for all this to take place, only to be told on 08/17/ 2015 that I would not be reimbursed and the $30.00 is being applied to my cancelled Assurance account. I no longer use the service and that is why I am seeking a reimbursement. What can be done regarding this matter?
Diversity of Products or Services
Product or Service Quality
Style and Design
Assurance Wireless Phone Service
I liked
  • Promt adding of minutes
I didn't like
  • Lying foreign workers
  • Customer service
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I successfully completed my annual certification process. I received my letter saying so. On jan. 15., my service was terminated. After 2 hours on the phone with reps and customer service, it was determined the mistake was on their part. I was told 4 different lies as...
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Hampstead, Maryland
Assurance Wireless Phone Service
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