State: Maryland City: Baltimore Clear all filters (3 of 851 reviews match)
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Its a free phone, wasn't too worried about what kind of phone I just needed one. Its free internet and minutes what more could you ask for. My phone service isn't the best but its good enough for me. I got a job because of this phone. FYI. you can use Virgin Mobile...
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Anonymous
jet davis

You are a freaking idiot you cant buy other virgin mobile pay lo phones I tried. my phone stopped working cause the towers were down and it never worked again after the tower ...

4.3
#1153164
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Assurance Wireless in Baltimore, Maryland - Rip off

I purchased their $30.00 plan, but cancelled it the next day and was told that I would be reimbursed within 7 - 10 days. I was also told not to return the phone I purchased from them until I was reimbursed. I have been waiting since 07/17/2015 for all this to take place, only to be told on 08/17/ 2015 that I would not be reimbursed and the $30.00 is being applied to my cancelled Assurance account. I no longer use the service and that is why I am seeking a reimbursement. What can be done regarding this matter?
2.3
Details
Diversity of Products or Services
Product or Service Quality
Reliability
Style and Design
I liked
  • Promt adding of minutes
I didn't like
  • Lying foreign workers
  • Customer service
#684223
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spoke to one customer service two supervisors and after everything nothing was resolved each one told me something else the last one contradicted the other three by stating that she sees that my paperwork is in as the last three before this did not so she doesn't know...
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#584333
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Contact Assurance Wireless Customer Service

Mailing Address:
Assurance Wireless
P.O. Box 686 P.O. Box 5040 Charleston, IL 61920-9907
Parsippany, NJ 07054
USA
Phone:
(888) 898-4888
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