(3 of 851 reviews match)
Its a free phone, wasn't too worried about what kind of phone I just needed one. Its free internet and minutes what more could you ask for. My phone service isn't the best but its good enough for me. I got a job because of this phone. FYI. you can use Virgin Mobile...Read more
Assurance Wireless in Baltimore, Maryland - Rip off
I purchased their $30.00 plan, but cancelled it the next day and was told that I would be reimbursed within 7 - 10 days. I was also told not to return the phone I purchased from them until I was reimbursed. I have been waiting since 07/17/2015 for all this to take place, only to be told on 08/17/ 2015 that I would not be reimbursed and the $30.00 is being applied to my cancelled Assurance account. I no longer use the service and that is why I am seeking a reimbursement. What can be done regarding this matter?
- Promt adding of minutes
I didn't like
- Lying foreign workers
- Customer service
spoke to one customer service two supervisors and after everything nothing was resolved each one told me something else the last one contradicted the other three by stating that she sees that my paperwork is in as the last three before this did not so she doesn't know...Read more
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