State: Maryland City: Baltimore Product: Assurance Wireless Phone Service Clear all filters (0 of 108 reviews match)
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Assurance Wireless - Rip off

I purchased their $30.00 plan, but cancelled it the next day and was told that I would be reimbursed within 7 - 10 days. I was also told not to return the phone I purchased from them until I was reimbursed. I have been waiting since 07/17/2015 for all this to take place, only to be told on 08/17/ 2015 that I would not be reimbursed and the $30.00 is being applied to my cancelled Assurance account. I no longer use the service and that is why I am seeking a reimbursement. What can be done regarding this matter?
2.3
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Diversity of Products or Services
Product or Service Quality
Reliability
Style and Design
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Assurance Wireless Phone Service
I liked
  • Promt adding of minutes
I didn't like
  • Lying foreign workers
  • Customer service
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