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The sales women solicited me near a methadone clinic praying on the poor . They promised that if given medicare or aid info and valid ID a phone that . After they got my info it turned into maybe after 2 months with faxing the id s and cards to god knows who smell a...
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2.1
I didn't like
  • Them asking for my ss number and address without a solution
  • That it takes 2 months to get a phone and i dont know why
#1314889
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Assurance Wireless Customer Care Review from Rumson, New Jersey

My Assurance Wireless was cancelled with no notice because someone else is using my address. Even with documentation they won't fix the problem of the previous tenant who has lived in another state for two years. Another person in my building can't get hers because they won't accept a certified state death certificate for the previous tenant of her apartment. Assurance is committing fraud. They were making me recertify up to 175 times every 6 months. They take in taxpayers money without following the laws.
Rumson, New Jersey
#851126
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God awful experience, i have been trying to get the service i qualify based on my status of assistance was denied because some one in your household address already has an assurance phone. I live in a 20 room motel so yes there is a good possibity of another...
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1.0
#739055
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81 days and counting, 54 messages, 7 applications, 19 people and Virgin Wireless and Assurance Wireless are still playing games with me and my life. I am alone, destitute and desperate for a lifeline and I hope each and every person who has put one obstacle after...
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Anonymous
Anonymous

Also to reitierate this. They pretend to work, act like they are doing something and they don't even know what planet theyare on. I am still waiting one month for a part for t...

Anonymous
Anonymous

I can totally relate to how you feel. Especially with these incomepetent, ***, dizzy headed turds who they use as overseas operators who pretend to not hear you, understand en...

Hawthorne, New Jersey
#499201
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I've submitted forms and all possible available documentation twice (the second time with a letter explaining the desperate need for this phone), only to twice receive the reply that my request is "unreviewable" with no explanation as to why. I called the number on...
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1.0
#534774
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I applied for assurance wireless in 2011 hence the application process was difficult but it is a free phone so i didn't want to make waves..however for the 2013 application after 3 months of not recieving a deny or acceptance letter i did call and emailed several times...
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East Amwell Township, New Jersey
#480571
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I called Assurance Wireless 3 or 4 times to see IF I could get my minutes to show up on my phone. Forget it, I just can't get my minutes to show up on my phone at all. Lucky for me, I just had my Tracfone reactivated, and I'll use that phone from now on. I'm better off...
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Anonymous
anonymous

Why don't you try Safe link - similar program sponsored by Tracfone.

#418759
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Contact Assurance Wireless Customer Service

Mailing Address:
Assurance Wireless
P.O. Box 686 P.O. Box 5040 Charleston, IL 61920-9907
Parsippany, NJ 07054
USA
Phone:
(888) 898-4888
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