My phone 239217-**** is defective so, I could not get or make calls. The agents I spoke with agreed/ charged me $5.00 for a new one to be shipped.
To date I have not received anything. Not even a verification letter that it was underway. Please look this up on your records because I am a senior in a care facility where I am in lockdown.
No visitor due to the Covid-19. I need the means to speak with family and friends who are very worried about me.
User's recommendation: No this has been dificult for al concerned. The company, phone owners, and the connetion to friends.
Monetary Loss: $1500.
Preferred solution: Deliver product or service ordered.
Location: Cape Coral, Florida