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phone just stopped working cant get past assurance wireless screen started yesterday tried repoot a few times took battery out a few times nothing is working for about a week kept getting messages that maps was not working utube was not working messenger was not working. I cleared memory n photos to give more memory.

I tried everything. Now phone does not worked all,,,,,,,,,,,,,,,,,,

I tried factory reset even n phone will not work..I had to purchase this phone as you replaced my phone once already for free, I am in a domestic violence safe house and it is a safety concern for me to have access to a phone..please help!!!

Product or Service Mentioned: Cell Phone.

Reason of review: constant problems w assurance phones.

Monetary Loss: $25.

Preferred solution: Let the company propose a solution.

I didn't like: Rude n not helpful.

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Anonymous
#1625787

ANS phone won't work at all. It says the sim card that arrived with it not working.

Phone just says there is no sim card. When we call Assurance they're rude and tell us to go to a store.

Customer service=useless. No tech knowledge or support.

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