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I charged my phone, turned it on and tried to enter a number that I thought was my pin # (phone did not say what # it wanted) pushed the check mark and I was told it was wrong pin #. The phone keeps shutting down.

I have talked with technical assistance 6 times, just now being cut off. Yes, I am a pissed 73 year old lady with hearing problems what do I do now? I don't have any more words, will this ?????

help? words words words words {{Redacted}} hi there!

Product or Service Mentioned: Assurance Wireless Mobile Phone Service.

Reason of review: Poor customer service.

Monetary Loss: $5.

Preferred solution: Deliver product or service ordered.

I didn't like: Inability to properly troubleshoot technical issues, Akked for a teck supervisor, Placed on hold then disconnected.

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