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Assurance Wireless - ZTE Quest is junk
Users signing up with Assurance during the last part of 2017 are getting the ZTE Quest Android phone, though they actually list several other phones as being offered. The Quest is a cute looking phone but actually rather terrible, very slow, prone to crashes and freeze...
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Anonymous
Sarge

I was with Assurance wireless for a few years when they use to give us that tiny El Cheapo phone before they upgraded to the ZTE Quest N817 which I liked a lot because the Hot...

Anonymous
Vickie

Well with further reading about the ZTE phone I need to buy for $25 as I was with assurance for YEARS. Yet It said we were going to get data added to the program and 9 months ...

1.5
#1136763
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Assurance Wireless - Lack of replacement/refund

I was given the wrong return address for a defective phone..... They advertised as being Assurance Wireless but is Quality One.... Either way I have been ping ponging between both companies and still have spent $79. for a Motorola smartphone that I don't have.....One operator even told me to go get the item in Indiana....I live in RI......Get a different story every time I call either place......So mad I can't see straight....Any help or advice would be great. heatherenordeng@hotmail.com Thx
#1521390
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Assurance Wireless - Activate my phone that I got in the mail

The number for custumer service Did not even ring
#1521316
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Assurance Wireless - Piece o' *** Phone

I've had it two and a half weeks. It was funky but I'm dealing with it. Then, it starts telling me Gcard keeps stopping. I can't make a phone call, text, or open app. Then, my contacts all disappeared. Worst phone ever, and no store to go to, no money to set up a new phone. Sad, sad day.
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#1521278
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Assurance Wireless - What do you expect?

It says on the net that these phones are rejects. Instead of writing their junk off, they give it to the poor and it becomes a charitable donation.
#1521187
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Assurance Wireless - Activate my replacement phone

not working phone co0mpany replacing another phone
#1521044
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My assurance wireless phone won't go!a on

It happened today 4/23/19 the could have quit.
2.6
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#1520495
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Assurance Wireless - Some time It will come on when it's charging the battery dose not last long

I was at the Doctor office when i pull my phone out make a call that when it fell out of my hand the serene crank when clould not work
#1520347
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Assurance Wireless - Inconvenient

This 1888-321-5880 number always sends me to a busy signal
#1519590
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Assurance Wireless - Nightmare cell phone

This phone is awful have had nothing but trouble.... Freezes, wont boot/start up, drop calls, had to reset to factory 12 times and it now just turns off and on over and over. Nightmare!!
1.1
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Diversity of Products or Services
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Price Affordability
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#1519383
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Contact Assurance Wireless Customer Service

Mailing Address:
Assurance Wireless
P.O. Box 686 P.O. Box 5040 Charleston, IL 61920-9907
Parsippany, NJ 07054
USA
Phone:
(888) 898-4888
All Assurance Wireless Contacts

Latest Question

Assurance Wireless Questions
Assurance mishandled my application. Customer Service stated that my application was denied because my address did not match my documentation. I checked my computer file and all was correct. I re-phoned Customer Service (this time I spoke with a representative in the...
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NeighboringSilverDollar429
NeighboringSilverDollar429

I've already concluded that talking to Customer "Service" for Assurance is futile. They kept claiming that they never received my documents for re-verification not only once b...

#1519312
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