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Assurance has a bad reputation. Many employees lack training, product knowledge, the ability to speak English, professionalism, honesty........The list goes on. So, If you must deal with Assurance, when paying for anything ALWAYS PAY USING A VALID BANK CREDIT OR DEBIT...
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1.2
I didn't like
  • Customer service
#1142158
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This is ludicrous.They are the worst telephone company on the planet. The government needs to stop sending the tax payers money to the Philippine's Call Center. Assurance receives approximately $9.00 a month for each client. Yep, $108 a year for each client. And...
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1.3
I didn't like
  • Customer service
#1142126
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ARE YOU GUYS STILL IN BUSINESS? I contacted Assurance wireless about the end of September about my resert, I had completed the questionaire on the phone and had talked to the customer service several times to make sure I was ready to go. I ask over and over again did I...
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1.3
I liked
  • Price
I didn't like
  • Lot of things
#1141868
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Assurance Wireless - Retiredanhope

Assurance Wireless
#1142311
No freaking mins.an 11/01/17 yes
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Assurance Wireless - You guys didn't give me my minutes

Assurance Wireless
#1141589
4.2
Details
I bought a card to top up,,, and the lady said she would cut my mins. On ,but she didnt,, i need my phone really bad,, im Disabled an need it this happen suppose to) 12_01_2017
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Assurance Wireless - So bad trekking costemer

Assurance Wireless
#1131603
I️ called& canceled my account on 2016 tell today every time I called to tel ten I need the services sober . Before they use to tel me ya canceled now 6!onth they say your application is active. Whe I️ said and I don’t have phone or minutes phone or minute u know don’t eve want to talk about it just wast of time
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Assurance Wireless - DO NOT SPPLY

Assurance Wireless
#1126095
It's been almost 2 weeks since I have applied for the phone. All I have recieved from assurance wireless is a lot of spam for dating and sex websites. I used to only get 4-5 spam a week and now I get 99+ a day. THANKS ***!
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Today, Nov. 29th, 2017 Assurance Wireless once again set up a booth outside a local Walmart. This is the second time in two weeks. As I watched, the gave out phones which are supposed to be for low income individuals to anyone who could show them I.D. and address...
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#1139114
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I reported my phone lost or stolen. I requested another phone however assurance wireless keeps sending the replacement phone to the wrong address. I have been calling once a week to check on the status of the replacement phone and I was told by customer service” it was...
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2.0
#1138744
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First off I had been ok for service got first phone lost it before even getting chance to activate it So the gentleman who did first registration was at same place I registered with him to get phone He gave me a number to call to get another phone Anyhow i already knew...
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#1137865
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Ive applied 3 times online for my father in law & they can never find the account!!! And both times ive called customer service they cant speak or understand any kind of english!! It just took me 15 mins of repeating myself over & over spelling my state Tennessee over...
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Anonymous
D. Harris

I have been with assurance for 4yrs. They're the worst telephone company on the planet. They're often outsourced to the Philippians and most of their employees can not speak...

#1137306
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I am disabled I received the new android phone and it # was transferred 3 monthsago I do not and never did I have a voice mail service because the phones will only ring 4 times and go t voice mail always refused this opt now that I have this phone everyday or every...
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Anonymous
D. Harris

This is ludicrous.They are the worst telephone company on the planet.The government needs to stop sending the tax payers money to the Philippine's Call Center.Assurance receiv...

#1137203
Reply to reviews
Assurance Wireless - ZTE Quest is junk
Users signing up with Assurance during the last part of 2017 are getting the ZTE Quest Android phone, though they actually list several other phones as being offered. The Quest is a cute looking phone but actually rather terrible, very slow, prone to crashes and freeze...
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1.5
#1136763
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I have recently been without a phone due to not being able to afford it, I tried applying with assurance and kept getting notified that my application was incomplete. So I went to life wireless, completed the application and was approved in a short time. Assurance...
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1.0
I didn't like
  • Real irratating phone automation always in circles
  • Customer service
#1136496
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