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Assurance Wireless - Requested replacement phone/ received same phone same problem
Assurance Wireless - Requested replacement phone/ received same phone same problem
I have been a long time customer, I very thankful for the program. I have had very few phones during the length of time but within the past year their has been more phone issues than ever. I have now not had service over 1 month now. This phone was problem since right...
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#1514914
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Assurance Wireless - Date of birth could not be validated by NLAD

Assurance Wireless - Date of birth could not be validated by NLAD
Assurance Wireless - Date of birth could not be validated by NLAD
And know my name last name and ssi too
#1506511
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Assurance Wireless - Freeze up

Assurance Wireless - Freeze up
Do nothing not good phone need other phones
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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#1496347
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Assurance Wireless - My phone completely stop working

The power wont come on
Product
#1445946
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Assurance Wireless - Awful
Assurance wireless is the worst!! They claim this letter is a mistake and I have to pay shipping and handling on this phone..mind you I was told just before thanksgiving that my phone was on its way...and now today ooops no phone for me unless I pay...bad business, got...
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1.0
#1408560
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Assurance Wireless - Phone broke and cracked

Assurance Wireless - Phone broke and cracked
Phone slipped out my hand felled face down and cracked now it is acting slow had to put tape on it so it wont scratch my ear
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#1386275
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Assurance Wireless - Phone wont turn on
Have tried to contact them from granddaughters phone cause the phone i got from them will not turn off or on..it stays on blue screen !! What the heck! Cant remove battery...nothing...
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1.9
Product
#1351176
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Assurance Wireless - Kept getting ads I couldn't block
In August 2017, I got an Assurance Wireless UMX phone and service. I was soon bombarded with apps being not only advertised on my screen (which I was unable to prevent. Even disabling the gallery app stopped working eventually, as did countless factory resets) but also...
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Anonymous
juan garcia

this is what they were trying to fix for me when they literally fried my phones circuitry and they actually had the nerve to tell me there would be a 50 dollar charge to ship ...

1.0
#1248122
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Assurance Wireless - Chic was stupid

Assurance Wireless - Chic was stupid
I tried to verify whether a pin was unused for a customer to do a refund at Family dollar. So i could do a refund cause he was sold the wrong company card. He needed access wireless and was sold assurance by my cashier.
2.0
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#1225542
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Contact Assurance Wireless Customer Service

Mailing Address:
Assurance Wireless
P.O. Box 686 P.O. Box 5040 Charleston, IL 61920-9907
Parsippany, NJ 07054
USA
Phone:
(888) 898-4888
All Assurance Wireless Contacts

Latest Question

Assurance Wireless Questions
Assurance Wireless - ZTE Quest is junk
Users signing up with Assurance during the last part of 2017 are getting the ZTE Quest Android phone, though they actually list several other phones as being offered. The Quest is a cute looking phone but actually rather terrible, very slow, prone to crashes and freeze...
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Anonymous
Sarge

I was with Assurance wireless for a few years when they use to give us that tiny El Cheapo phone before they upgraded to the ZTE Quest N817 which I liked a lot because the Hot...

Anonymous
Vickie

Well with further reading about the ZTE phone I need to buy for $25 as I was with assurance for YEARS. Yet It said we were going to get data added to the program and 9 months ...

1.5
#1136763
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