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Assurance Wireless - ZTE Quest is junk
Users signing up with Assurance during the last part of 2017 are getting the ZTE Quest Android phone, though they actually list several other phones as being offered. The Quest is a cute looking phone but actually rather terrible, very slow, prone to crashes and freeze...
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Anonymous
Sarge

I was with Assurance wireless for a few years when they use to give us that tiny El Cheapo phone before they upgraded to the ZTE Quest N817 which I liked a lot because the Hot...

Anonymous
Vickie

Well with further reading about the ZTE phone I need to buy for $25 as I was with assurance for YEARS. Yet It said we were going to get data added to the program and 9 months ...

1.5
#1136763
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This was a replacement for another equally awful free phone, a coolpad 33a, which *** out in @ 4 months. Or maybe it replaced the ZTE quest - another terrible experience. This ANS ul40 worked ok for a couple months. Then it stopped ringing. Occasionally it would ring,...
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Anonymous
Anonymous

ASW CAN ONLY PROVIDE A FREE SERVICE. WHY CAN'T YOU UNDERSTAND THAT YOUR GOVERNMENT IS THE ONE WHOSE SUPPORTING THE PHONES. IF YOU DON'T LIKE PHONES, THEN BUY ONE. OR MUCH BETT...

Anonymous
Suki

Found 2 sites w/helpful info: https://forum.xda-developers.com/android/help/ans-ul40-american-network-solutions-t3886896 https://androidforums.com/threads/ad-ware-assurancewir...

#1278712
Reply to reviews
I recently contacted customer service regarding a failed battery on my Unimax U673C Phone. I did not want to call because I have had difficulty communicating even things as simple as buying minutes etc. There was not a replacement battery available for purchase...
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Anonymous
Peter White

Complete agreement ! Very. Much had the same experiences

Aaron Secor
Aaron Secor

I have your ANS UL40, I've had 3 of these phones so far and now I am having to request yet another replacement... Big surprise, I know right! I have found that I get much much...

#1302929
Reply to reviews
this is my 2nd phone & like the first one it quit working after 2 hours. Why offer POOR people phones that do not work.
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Anonymous
Bill Gray

My phone is an ans and I cannot make calls out but the only help I got from a lady who is hard to understand and very unhelpful was to take the phone to a sprint store rather ...

1.0
I didn't like
  • Ans phones do not
#1456404
Reply to reviews
I received a text saying I'll be getting data. I thought how wonderful, but how? I'm on a basic cheap phone...terrible phone. So I called and got the Philippines, and struggled to have a conversation, but was told I can buy a phone for $25. The choices were a Coolpad...
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queenofmean
queenofmean

Typical response.

Anonymous
ANS phones kinda suck

My phone gets so hot, so fast, I fear it will start to fuse hydrogen soon... Coming from iphone8 to this 'cracker jacks toy' is staggering

#1117819
Reply to reviews

Assurance Wireless - Scamming the government.

Assurance wireless is an scam the phone they give the ans ul40 is a piece of trash. Take it from a representative of this joke of a company.
#1481170
Reply to reviews
As some of you know, Assurance Wireless aka Virgin Mobile aka Sprint sent me the updated UL50 phone. THAT PHONE IS A PIECE OF *** Last night on 3/8/2019 a woman was nearly beaten to death in my apartment building and I did not have a phone to call the police or an...
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Anonymous
Jacklyn

This phone sucks! Wow these people are crooks! Thank God you helped that woman and I pray she is ok! It sounds like you could have saved her life w no thanks to this *** ol ph...

Anonymous
Anonymous

Stop lying failure.

1.0
#1488906
Reply to reviews
I have been with Assurance wireless for 2 months now & I am on my third replacement phone. All 3 phones keep doing the same thing & I can't use them. I believe that assurance wireless should give a different type of phone besides the silver UI40 ANS phone. Some people...
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Anonymous
Gram

I'm on my 2nd phone in 8 days...yes...I just signed up last week...worst phone ever!!!! The replacement I received is just as bad..if not worse...they did a total factory rese...

4.0
#1478434
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Assurance is profiting billions of US tax dollars just like all other corporations that feed off tax revenue intended for "benefits" to qualified recipients. The"government" is just as guilty, it feeds itself first, corporations second, everyone gets their part of the...
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Anonymous
SD Dude

Have L50 Assurance phone that is garbage. Quit working on second day. Home screen is gone and all apps won't work. Everyone who has tried different free government phones say ...

Anonymous
Tuculo

U be glad with your ANS ul40 leecher. That phone is kick-ass.

1.0
I didn't like
  • Service
#1447261
Reply to reviews

Contact Assurance Wireless Customer Service

Mailing Address:
Assurance Wireless
P.O. Box 686 P.O. Box 5040 Charleston, IL 61920-9907
Parsippany, NJ 07054
USA
Phone:
(888) 898-4888
More
The part of the phone above the battery gets quite hot. Also, it takes about 4 hours to reach a full charge. And, the battery drains even when I'm not using the phone.
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Anonymous
maria daigle

my insurance wirless phone gets very hot and now has closed on me for 2 days it will not let me in. and keeps on closing and all data goes e wire all at once. keeps on getting...

3.7
#1448849
Reply to reviews