I have been receiving 250 free minutes for over 8 years,renewed on the 13th of every month.I was running short of mins. at the end of May(30) and paid the $5 for extra mins..According to them,my account now starts on the 1st and those mins.don't roll over.$5 for one day!!!
Customer service,If you can understand the accent,does nothing. Be carefull folks when dealing with overseas companies.Buyer beware!!!Obama started this service to help the poor but now I see it's to rip them off.Come on Trump and deal with these lousy Democrats.Now they say I have to have 100 words,or they will not print.
Product or Service Mentioned: Assurance Wireless Account.
Reason of review: Poor customer service.
Monetary Loss: $5.
Preferred solution: Full refund.