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Billing Practices
Customer service
Product or Service Quality
1 comment

I have been receiving 250 free minutes for over 8 years,renewed on the 13th of every month.I was running short of mins. at the end of May(30) and paid the $5 for extra mins..According to them,my account now starts on the 1st and those mins.don't roll over.$5 for one day!!!

Customer service,If you can understand the accent,does nothing. Be carefull folks when dealing with overseas companies.Buyer beware!!!Obama started this service to help the poor but now I see it's to rip them off.Come on Trump and deal with these lousy Democrats.Now they say I have to have 100 words,or they will not print.

Product or Service Mentioned: Assurance Wireless Account.

Reason of review: Poor customer service.

Monetary Loss: $5.

Preferred solution: Full refund.

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Charleston, South Carolina, United States #1200397

Obama DID NOT start this program ! Get your head out of, wherever you have it stuck.

You had 8 years of free use, and now complain about $5 ?

You are the entitled reason so many put down programs like this.

PS it DOESN'T cost the tax payers anything !

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