Recieved first UL40, after getting on wifi and downloading a couple apps, the entire phone kept freezing, and the phone kept over heating. Run a diagnostic app and the 4th core of the processors temp was around 180 degrees and it never came online.
Ok, so maybe a defective CPU no biggie. Got a replacement with the exact same issue. Im currently using it still as a call/ text only. Processor overheating, hard to type (bad screen), battery life is horrible, charge time is excessive.
It constantly downloads adware and games without my knowledge or consent. What goos is 1 gb of data if it all goes to downloading games and adware without your consent? The RAM is maxed out due to it having android 7.0 on a phone with hardware enough to support kit kat= 4.4.2 Also phone no longer recognizes SD card, nor will it communicate with my PC to get any of the pictures off. Customer service and their terms suck, however it is a free service so I wont complain about the plan it comes with.
Im satisfied with that. If they would allow other phones to be activated, or atleast issue basic phones, or a decent basic smartphone they wouldnt have near as many complaints.
Product or Service Mentioned: Cell Phone.
Reason of review: Damaged or defective.
Preferred solution: Let Sprint devise a solution since you are using their services. .
I didn't like: Terrible phone offered ans ul40, Cannot use any other phone, Do not offer basic or alternate smart phones, Customer service.