Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

After Hurrican Irma, a street vendor started an application for an Assurance Wireless but, stated after taking so many applications that his Tablet battery had died therefore, he was unable to verify if my application was approved to give me a phone. Months later, I've received a letter in the mail implying that I had a phone which I don't have!

I have called the number 1888-321-5880 with the most robotic agents ever! I have never received a phone number but, I have repeatedly tried to explain that I have never set up any security questions

Reason of review: Poor customer service.

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