Assurance Wireless - Sucks wind customer service - tech support
Since i got this phone.. 1.
Could NOT set up and or use Voice mail.. 2. Countless complaints from those who try to call me.. Saying they get a recording saying my service is suspended ( when clearly it is Not..but may as well be ) 3.
Over last 3.5 to 4 weeks.. After it saying 100 percent charged.. It loses full charge within 30 to 90 mins ( using combo of standby..cel calls and or texting).. Then 4 days ago...battery working..charging and discharging fine..
4. Last 3 weeks.. Suddenly cel calls and or texting stops working along with data not working.. A..I resolve by taking out battery..waiting 20 seconds..
Putting battery back in.. B.. Turning on airplane mode..waiting 5 seconds and turning airplane mode back off.. C..
Turning data off... Waiting 5 seconds..turning data back on.. D.. Checking that right celular setting is chosen/ used within settings After checking steps A through D ..
Phone returns to working for cel use as well as data and texting use ( if i use and assign wifi..then seems ok within wifi mode as well as using as cel phone..Only happens when using in 2G..3G AND OR 4G setting ) 4a. Process 4 repeats sfter 5 mins to 2 hours.. Earlier today.. In an hour failure 4 happened 5 times in an hour !!
5. 6 weeks ago..ringer stopped working both for cel and texting notifications...but suddenly cleared up 4 days ago I can Only call from my assurance cel phone. My family lives 3 hours away.. Most my friends do Not have a cel phone and cant get..due to lack of id and or qualifying programs.
So i am told i can not be helped.. I cant even call from a pay phone..those are both gone and too expensive to use... P.S.....im last 5 weeks...Confined to using a walker/chair Under doctors orders...due to arthritis in 3 vertiba with a bone spure touching my spinal cord... Plus arthritis severely in both knees....with 2 bone spurs in my left knee...plus right knee replacement...
This all agrevated my recently diagnosed found Degenitive bone deciese at a Moterate ++ level.. While having had throat surgury 5 months ago
Reason of review: Bad quality.
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