Not resolved
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

So had this company for a while 5 yrs ago and never an issue with anything and although not american the costumer service staff always nice and helpful and talk, text,mms paid for extra and ex data i bought all worked fine.but now just got again and been threw 5 phones in 5 months and still cant send or download pic messages or use mobile data although paid for it and called only to get the most ridiculous answer to mms issue that phones now days just get confused and cant understand messages so use facebook mess.or app just to send pics on ummmmm ok sure ...not! Data issue was told was due to satellite positions and service techs would go out next few days in area to fix it to get enough signal.was told still having issue call bk again after 2 hrs of time wasted over last week on hold and still not working i give up and gonna get different phone co. but in their defense customer service wise, did credit a ten dollar data pk on acct.for being unable to use previously bought one thats nice but still dont work f this co.!

Reason of review: Damaged or defective.

Monetary Loss: $150.

I liked: Nada.

I didn't like: Very bad, Phone and the hoops to correct the issue.

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